Zomato — Zomato customer support is involving in money scam
S
sudarsan786
Aug 31, 2023
Today I placed an order of 3 dosas with Vegetable curry. Cost of 3 dosas (Rs108 *3) and cost of veg curry (Rs 84*3). But I received only 1 Vegetable curry. Raised a concern in the zomato support. But I didn't get any response. Hence calling the restaurant explained the situation. They accepted their mistake. When I asked for a refund for the food I didn't receive the restaurant clearly since I ordered from Zomato . Only zomato should initiate the refund. I tried my level best to reach zomato customer care but nobody gave me a clear answer. I strongly suspect zomato is involved in not refunding the money and being involved in a scam.
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