Zomato — Zomato delivery partner I'd terminated

I have opened my Zomato delivery partner I'd last month, this month on 12th oct my I'd was terminated due to frequent denials, but I have only denied 2-3 times in a month due to ev bike battery issue because my bike was stopped due to drain of battery in bike so I have denied that orders, but I was meant to do that intentionally, sorry for this and I will never repeat this again, I have contacted TL and fleet coach but there is no use no one is responding, I also raised a ticket but no one have ever responded to me, so please kindly activate my I'd because it is very important to me, because I don't have another earning source, I will be very glad if my I'd activated asap.
THANK YOU
NAME : JEEVAN KUMAR ARIKILLA
ID : FE3117777