Zomato — zomato denying to receive complaint

Address:560064
Website:www.zomato.com/bangalore

I am very disappointed with the response from Zomato and here is why.

Concern :
The pizza was shuffled inside the box before it was delivered on 01 Nov at 10.30 PM and I have attached the picture.

Zomato Support is not willing to take any complaint as I am reporting it on 02 November which is late!
The pizza was delivered to me at 10.30 PM and do you expect the customer to report it then and there?
I am not asking to refund but I am asking you to take the complaint and make sure this doesnt happen again. I am following up with you as I had ordered from Zomato and its responsbility to take the complaint and follow up instead of denying the fact. Here is the Zomato support chat denying to even take the complaint.
+3 photos
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