Zomato — zomato fined penalty of full amount for no reason

Address:

Jaipur, Rajasthan, 302004

I ordered food item from zomato, and due to poor quality of software, Location was not set properly, I even written full address, but zomato only considered wrong address, and he rejected my order and fined full amount penalty, I want refund.

Date of the incident : 11 DEC 2018
Contact Number : [protected]

Zomato needs to update their software because locations can not be saved properly with all reachable locations, I just did not get delivered my food even after correct location of my office.

That was just 2 km difference after wrong and misplaced location on map, but still did not get delivered and he rejected my order.

Please help me to get my refund.

Thank You