[Resolved] Zomato — zomato food order | |||||
As i am unable to go out for a restaurant so ordered food from zomato. After that they said your order will be arriving at this time. I just waited for one hour to get tracking of my order. Also after i got my order it is not even a little warm to eat and also it was heavily spiced and unable to eat. Then, i contacted customer service in their chat support and reported the issue which is happened then they came forward and credited me with just 80₹ for my complete 337₹ order. After that again i asked them about the refund they said we regret with the inconvenience caused by we will be able to deliver better in future. But i i'm not satisfied with the 80₹ so i asked them again and then they credited with ₹70. What is this guys after that they replied we are not being able to credit more than that. Please feel free to contact us. Was this information helpful? | |||||
Jul 28, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Zomato Customer Care's response Hi Aditya, Apologies for the inconvenience caused to you due to this. Can you please share the order ID or your contact number with us so that we can look into your issues at the earliest. Thank You | |||||
2 Comments | |||||
Comments
Hi This is Siddhesh Rane From My Dream My Job, Zomato has not processed our Invoice for past 2 months even after recruiting 30 plus employees for Zomato.
Apart from that no one from Andheri Office is answering any of the call and shows negligence towards the partners.
Kindly resolve the issue at earliest.
Regards,
Siddhesh Rane
Apart from that no one from Andheri Office is answering any of the call and shows negligence towards the partners.
Kindly resolve the issue at earliest.
Regards,
Siddhesh Rane
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I have placed an order on zomato.
The transaction got completed but no order was placed.
There is no tracking ID as well.
Please find the attached screenshot below of bank transaction.
Awaiting the refund of money ASAP.
Regards,
Rutuja