Zomato — zomato membership on zomato gold

Address:

Ghaziabad, Uttar Pradesh, 201005

I am a zomato gold user and my membership id is 693185 and it is valid upto 6th oct. 2019 but suddenly zomato disabled/blocked my account so that i cannot use my zomato gold membership i purchased gold membership at 1200 rupees on 6th october 2018 and there is no helpline number for zomato gold users or zomato users they are not responding for any calls and i also mailed to them on [protected]@zomato.com but there is no response regarding my issue and also chatted in zomato chat support but they are not giving proper reply to me and saying different different stories everyday i was mailing them from past 1day but no use, please help me