Zomato — zomato not paying my refund

Address:Mumbai City, Maharashtra, 400081

I had ordered pizza from domino's on 2nd november 2019 where i have received a message that i will get my order within 30 mins. But after almost 55 minutes my pizza was delivered. Domino's if deliver pizza after 30 mins, give order for free. When spoken with domino's they agreed for refund and they proceeded refund to zomato. Same has been attached. On contacting zomato, they are saying since i had ordered through domino's, i have to ask them only. But domino's had already given refund to zomato since i had ordered through them. But zomato is declining that they have not got any such refund. And again saying to ask domino's.

I want my refund of rs.604
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

I ordered quinoa wrap in Zomato for 100rs but i got rosted peanut which is 60rs. I enquired with customers support they said write feedback for the hotel. Very worst response. I need refund. That food i haven't touched till now.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7783
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information