Zomato — zomato office staff deactivate my I'd without valid reason and not active my I'd.

Address:Salt lake sector v DN 11, Kolkata, West Bengal, 700103

My name is samim mondal, i join zomato june 2019, i work sincerely in zomato, but last one month zomato deactivate lots of i'd, 11/12/2019 - afternoon 12:00 when i log in my i'd there was showing "user not authorized" that surprised me because total 12 hours i work properly and last 2 month i work each and every day not even leave a single day, then i decided to go zomato office to clarification, when i am on road suddenly zomato office send me a sms that, in my i'd some cancellation in last week that's why they deactivate my i'd and a deduction 889 rupee from my previous week payout, but last week i don't cancel any order, and 2 to castomare cancel there order for wrong location, but that is not my fault, 1:30 pm i visit in zomato office, office staff told me that wait to 3:00 pm and a office staff "andi" he give us a training at 3:00 pm, and i wait in an waiting room, afternoon 3:30 pm he came to us and told me what's my problem, then i said i don't do any cancellations but my i'd was deactivate, they told me why i don't use tickets, but zomato call support told me don't need to create any tickets because they tickets him self, and that call i record in my mobile, but they told me go back home and visit tomorrow, my house to office distance almost 20 km, so i told him please give me training today and activate my i'd, but they don't listen me and said me go back home, and visit again tomorrow, "andi" train all of zomato delevery boy but send me back home, and another staff mukesh he also shout very badly and send me back home, so i call our tl and give that information to him and go back in home, our tl told me that, don't worry your i'd was activated tomorrow so i came back home, but 2 hours later "mukesh" call me and use all those slung language and told me why i tell our tl, and told me do that ever you want but they don't activate my i'd, i also record that call,
[protected] that is my zomato i'd please do some thing why mukesh told me like that, i am not a sarvent of mr in educated "mukesh" so why he told me like that, please do some thing, take a strick action against him.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7789
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information