Zomato — zomato- order not delivered- prepaid order

 
1 Review
India
 Manmeet K on Oct 18, 2019
I ordered 3 cold coffees Yesterday (October 17, 2019) from Burger King- Mohali, Order Number- [protected] on Zomato

My order was not delivered. When I called Burger King, the person was rude and asked me to call the Delivery Executive. There was no Delivery person assigned for my order.

After 2-3 minutes of my call, the Zomato page showed that my order was delivered. But i didn't received it, nor did i got any call from Delivery Executive or ZOMATO. It was a prepaid order.

The worst thing is ZOMATO has not provided any Helpline number on their app. On trying to file a complaint on their chatbox, it generated automatic responses and was not at all helpful.

zomato- order not delivered- prepaid order
zomato- order not delivered- prepaid order
zomato- order not delivered- prepaid order
zomato- order not delivered- prepaid order

Complaint Status


[Oct 19, 2019] Zomato customer support has been notified about the posted complaint.
Updated by Manmeet K, Oct 18, 2019
I have sent an email regarding the same at [protected]@zomato.com
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    Zomato - zomato- order not delivered- prepaid order