Zomato — zomato orders service and zomato homepage blocked

My entire Zomato account is blocked. I can't access Zomato gold and cant explore restaurant, Ordering services is also disabled. After contacting zomato team i got mixed replies from them. In email they told me that my account is blocked due to suspicious activities but on call they told me its not blocked and they'll rectify it.
The error on my app is account blocked due to suspicious activities.