Zomato — Zomato send me a stale, Raw and uncooked

Address:

Gurgaon sector 43

Hi,

I Got Totally uncooked tasteless, Stale, cold and raw food. Spoken to executives several time but they said refund is not possible because resturant is closed. Someone said we have initiated the refund. Now looking at the customer support they asking me to write an email.

Do you really think customer is free for all this???

got stale food and i have shared the images then thier person said they will initiated the refund so where is the refund. Being a prime customer you are doing this crap

I told them I need my money back quicklly else i will publish everything on social media.

There are many competitor better than zomato.

Thier customer service people stopped the chats when they have no answer.

Send my money back quickly. I dont need feeback or anything.
Their executive said resturant is closed now. Wait till tom once it get open. It will be resolved.