Zomato — zomato unreasonably cancelled order and charged entire food amount

Address:	Whitefield, 560066
Website:	zomato

Zomato cancelled my prepaid order and after that they did not even investigate the issue and unreasonably did not even let know what was the cancellation amount and took the entire amount.

They have only chat support and the mail support doesnot respond to you even after repeated mails. They are literally harrasing customers. Please do not make a prepaid order. They cancel on their own and do not refund. And there is no proper policy on what is the cancellation amount.