Zomato — zomato zomato fined penalty of full amount for no reason.

Address:MIET, MEERUT, Meerut, Uttar Pradesh, 250005

I ordered food item from zomato, and due to poor quality of software, location was not set properly, i even written full address, but zomato only considered wrong address, and he rejected my order and fined full amount penalty, i want refund.

Date of the incident : 23 may 2019
Contact number : [protected]

Zomato needs to update their software because locations can not be saved properly with all reachable locations, i just did not get delivered my food even after correct location of my college.

That was just 2 km difference after wrong and misplaced location on map, but still did not get delivered and he rejected my order.

Please help me to get my refund.

Thank you
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Zomato customer support has been notified about the posted complaint.
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Comments

Dear zomato customer,

we have a policy of not refunding even a single naya paisa.

Please continue ordering.

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