[Resolved] Zoom Car — compensation

 
2 Reviews
India
 Rishad Kochery on Jun 4, 2019
Hello zoomcar,

This is with reference to 2 other complaints i have filed previously. (No car at the pick up address) and (Claim for the compensation for the damages caused by the company).

Please understand that mere driving credits wont be enough. Zoom car and company has the responsibility to compensate us under the principle of special damages explained under contract law. I have explained the same in the previous mail also.

Please give me a yes or no answer for the claim i have made. Would like to move legally if its a negative answer. At least give me a call in the no: given below

Rishad kochery
[protected]
(B. A ll. B student)

Booking id: jps6b701g
Vehicle no: ka 51 aa 7835
Vehicle: mahindra scorpio
Complaint marked as Resolved Jun 5, 2019
No enough steps were taken by the company. Would like to move legally for getting justice.

Complaint Status


[Jun 04, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jun 05, 2019
Hello Rishad,

Greetings!

We understand your concern here. As informed, the offered resolution is the best which we can do in this case. Unfortunately, we will not be able to do much here.

Hoping for your understanding in this regard.

Regards,
Ramya. S
Updated by Rishad Kochery, Jun 05, 2019
Thank you for the reply. Will see in the court soon.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Pali marwar license are not accepted by zoomcar just because you had bad experience with some customers. Point is do you have other solution to it?
No you are just denying Pali customers. How you can blacklist a set of customers from a Particular Region. Do you understand LAW?
Registered No-[protected]
Zoom Car Customer Care's response, Jun 7, 2019
Verified Support

Hello Vaibhav,

Greetings!

We understand your disappointment here. As of now, we regret we do not accept the license from Pali, hence, the same has been declined.

Regards,
Ramya.S

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    Zoom Car - compensation