Zoom Car — Delay in service.

Suneet Tangallapally

from Hyderabad, Telangana

Jun 3, 2016

Address: 500094

Website: Zoomcar

I had booked a car though zoom car recently. The pick up time was 10.30pm. The service was so worst that I had to wait for 2.30 hrs to pick the car and that too a car which had bad brakes.

My friend relied on me for dropping him to the airport and almost missed the flight.

I would like to rate this service with 0/5.

What if a lady had to pick the same car? It would be really unsafe for her.

Please do something about this.

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Comments

Zoomcar Customer Care

from Mumbai, Maharashtra

Jun 4, 2016

Verified Support

Hi Suneet, please accept our sincere apologies for the inconvenience caused. We did try to contact you on your registered mobile number, to address your concern. As there was no response, we have emailed you the resolution. Request you to kindly revert to the email for any further information. Appreciate your understanding in this regard.