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[Resolved]  Zoom Car — delete account option

I have been trying to delete my zoomcar account and my private details such as driving license (Dl) and mobile number stored in it.
Zoomcar has told me that they don’t have any such policy and once my dl is uploaded, it is permanently stored in their server.
I have the fundamental right to privacy and should be given the right to decide what can be done with my private details.
They have offered to block my account but that doesn’t remove my dl from their server.
They have denied me the right to my privacy.
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Apr 13, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2019
Zoomcar Customer Care's response
Hello Shreyas,

Greetings!

We understand your concern here, however, you will not be able to remove/delete the Zoomcar account and the license due to duplication. Rest assured, the details uploaded are safe and the same will not be shared to anyone until your consent.

Regards,
Appachu
Zoomcar
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