[Resolved] Zoom Car — extra amount debit in-spite of free ride has stock | |||
Dear sir. My mobile number [protected], my mail id atanu. [protected]@gmail.com. My current plan is active rs/-49 which valid for 30 days and daily total one hour free but yesterday and today extra amount debit from my paytm account in spite of free ride has stock. Transaction details are given bellow, 1.22.10.18 near 8.10pm Cycle no-3224017 Invoice no-inwl[protected] Invoice date 23.10.18 1.23.10.18 near 8.40am Cycle no-3185755 Invoice no-inwl[protected] Invoice date 23.10.18 So please refund extra debit amount into my paytm account. Thanks and regards Was this information helpful? | |||
Nov 27, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 27, 2018 Zoomcar Customer Care's response Hello Atanu, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regard Wasim Zoomcar | |||
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