[Resolved] Zoom Car — False commitment and forcibly taking money and adjusting. Wrong commitment twice!

Farhan Mohamed

Address:	560103
Website:	www.zoomcar.com

True face of Zoomcar, Wrong commitment and take money from you and adjust towards other dues...Harassment by zoomcar: https://l.facebook.com/l.php?u=https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D0B-dyV-hYfAbKZ3E3SWN5emt4VDQ&h=ATPqHVMjG8QCJYOxnKl2HQ-eJiuj0X...⇄

I called customer service team again, to check if my problem could be solved. I got again a false commitment that i will get an IMPS link today for my money transfer back to my account, (Rs 990 autocancelled of Honda Jazz, which was committed to be refunded back to my bank account). I was happy but then suddenly i got a call from Zoomcar delhi, where the supervisor told we cannot do it Sorry. You fools do not learn from your mistakes. Twice wrong commitments you have given being a big player in India market. I think wasim the supervisor is 10th passout, who is not willing to listen at all and other executives are 7th /8th passout passing time there...!!!

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Feb 28, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2017

Zoomcar Customer Care's response Hello Farhan,

Greetings !

Apologize for the inconvenience caused. We understand that our team did reach out to you and addressed your issue.

We once again apologize for the inconvenience. Looking forward to see you Zooming soon.

Regards,
Zoomcar