[Resolved]  Zoom Car — I can't end my trip

Address:Hyderabad, Andhra Pradesh, 500032

Today i. E, on 25/04/18 i have unlocked a pedl cycle with number 102014 at 6:51am and with in 20 mins i placed the cycle at the nearest pedl station and locked and tried to end the trip but cannot end.

I mailed you many a times, inspite of my continuous mails the pedl trip has been ended at approximately 12:30 pm...

I was charged 36rs for that...

Without my fault how can you charge me with that price and even i didn't use the cycle for that much time, after 20 mins of my trip start i placed the cycle at the nearest pedl station

If you feel iam wrong you can check with your gps system..
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May 29, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Zoomcar Customer Care's response
Hello Paramesh,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
Complaint comments 

Comments

I took cycle from Infosys gate3 Chennai this morning nearly at 7. I was not able to end the trip till now. I'm getting timed out error message. It's being more than 3 hours paytm is being debited.
Cycle no 101867

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