Zoom Car — Inappropriate charges for Windshield Damage

Address:	Bangalore, Karnataka, 560095
Website:	www.zoomcar.com

Booking Id: JPS6TQM3O

I had booked a Honda Amaze, but due to unavailability, I was upgraded to Hyundai Creta. On confirming that there won't be any extra charges for upgradation, I agreed to take Creta.

On the first day itself, a stone hit the windshield and created a crack. I have been charged Rs 9200 for this, while the Zoomcar website lists the windshield damage charges as Rs 6000 for Honda Amaze.

https://www.zoomcar.com/bangalore/damage_charges

Since I had booked Honda Amaze, I am supposed to be charged as per Honda Amaze rates and not unlisted Hyundai Creta rates.