[Resolved]  Zoom Car — pedl - unable to end trip

I booked a pedl cycle cycle no : 100932 with sufficient paytm balance. I tried to end trip it doesn't end it even if it does it asks me to pay now and that shows no outstanding to pay but i have enough paytm balance.

Now the amount to be paid has reached beyond rs.50 and it asks me to extend. Why should i do that because i didn't ride it for that much time.
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Jul 15, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Jun 14, 2018
Updated by Hariboooo
I even paid the extra outstanding yet I am not able to end the trip. I want my money back .
Verified Support
Jun 14, 2018
Zoomcar Customer Care's response
Hello Hari,

Greetings!

We are sorry that you are unable to end your trip.

Kindly send an email through our contact us page sharing your trip details. We shall check and resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya
Complaint comments 

Comments

Dear sir

I was not able to end my trip my cycle no 3250167 all parking is full please end my trip aaap. My contact no is [protected] and my email id is [protected]@gmail.com

Regards

Prasad bahirat
Zoomcar Customer Care's response, Jun 14, 2018
Verified Support
Hello Prasad,

Greetings!

We are sorry to know that you are unable to end the trip.

Kindly send an email through our contact us page sharing your trip details. We shall check and resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya

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