[Resolved] Zoom Car — refund for zap subscription | |||
I have booked a zap subscription program through zoom car, it is scheme that they will give a car after using my personal use i can give to zoom car. Whoever booked the vehicle will be using the car. Since the car was not given on time, hence i have decided to cancel & requested for the refund. Initially they agreed to do so later they delayed till date they haven't reimburseme the payment. I request you to support to get the reimbursement. I can send all the communication which i have done with a zoom car. S. Jehu [protected]. Was this information helpful? | |||
Apr 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 Zoomcar Customer Care's response Hello Jehu, Greetings! We understand your concern here. We requested you to Please contact our ZAP support team at [protected], or drop an email to zap.[protected]@zoomcar.com. We shall assist you accordingly. Regards, Imran | |||
 3 Comments | |||
Comments
Vehicle number KA 51 AB 9072 Ford Ecosport car has been parked in no parking area and its been 4days running .Please take the car before we V4 bliss apartment committee complaint at police station.
Zoomcar Customer Care's response, Mar 5, 2019
Verified Support
Hello Sangey,
Thank you for reaching out to us.
We will have a check and we will do the needful. Requesting your patience in the interim.
Regards,
Sowmya
Thank you for reaching out to us.
We will have a check and we will do the needful. Requesting your patience in the interim.
Regards,
Sowmya
Very much disappointed with the cancelled booking refund process by zoomcar (Booking phone nb . [protected]).
I made booking on 26 september 2018, paid 4000 inr for booking and later cancelled my booking on 29 dec 2018. i went to their office and they give me ARN nb which was invalid .
I made booking on 26 september 2018, paid 4000 inr for booking and later cancelled my booking on 29 dec 2018. i went to their office and they give me ARN nb which was invalid .
Zoomcar Customer Care's response, Mar 5, 2019
Verified Support
Hello Kiki,
Thank you for reaching out to us.
We are sorry to know that the refund is not reflecting in your bank account. Upon checking, we find that the refund has been settled from our end.
Please send us an email to feedback@zoomcar.com. We shall share the transaction details for your reference. You can share it with your bank they shall help you with the transaction.
Regards,
Sowmya
Thank you for reaching out to us.
We are sorry to know that the refund is not reflecting in your bank account. Upon checking, we find that the refund has been settled from our end.
Please send us an email to feedback@zoomcar.com. We shall share the transaction details for your reference. You can share it with your bank they shall help you with the transaction.
Regards,
Sowmya
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
Based on the complaint raised, we did check your Zoomcar account.
Upon checking, we found that you have been uploading fake cleaning bills.
Hence, the account has been blacklisted.
We regret, we will not be able to do any changes to the account.
Regards,
Sowmya