Zoom Car — rejected my driver licence | |
I uploaded my driving licence in zoom car app. I have made a booking with them. But they have cancelled that booking stating that they don't accept the driving licence from my state (Haryana). I tried contacting them several times, but each time their response is the same. How can they reject a licence given by the govt of india? I have checked with other people from my state, many of them are using the zoomcar without any issue contrary to what zoomcar is stating in their response to my complaint. So i don't know why my licence is rejected. Was this information helpful? | |
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Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 27, 2020 Zoomcar Customer Care's response Hello Gaurav, Greetings! We understand your disappointment here. Please note, we do not accept the license from certain locations in Haryana. Hence, the license was rejected. Regards, Appachu Zoomcar | |
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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As they have mind numbing internal policy that haryana licence that is approved by government of India is not getting approved by zoom car, either start mentioning this thing to your application or stop taking money before verification.
Thank you
Dumb car