[Resolved] Zoom Car — they gave us a vehicle without an emission certificate | |
Zoomcar gave us a vehicle without an emission certificate. We have booked zoomcar on 1st september a mahindra car. They have not provided a puc with a car. If zoomcar can fine us for damages then can customer can charge them for not providing basic certificates. This was complete fraud by them. I have been caught in a police raid then we have to pay 2000. Can zoom car refund me that? And this was showing in their app also by saying that no emission certificate in the car. We have a planned trip so we can not cancel trip also. My boking id was jps6xpfqm Was this information helpful? | |
Oct 6, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 05, 2019 Zoomcar Customer Care's response Hello User, Greetings! We are sorry to know that the vehicle was handed over without the emission certificate. The issue is escalated to our ground team, we will have it checked and we will take appropriate action. Regards, Ramya. S | |
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