[Resolved] Zoom Car — unable to end pedl cycle trip | |
I am a iit madras student. I locked a pedl cycle at a pedl station. However, i am unable to end the trip. I sent 5-6 mails to zoomcar at the customer care website. It's been 5 hrs. I haven't received a response from the company. Nor can i end the trip. I am still being charged for it. The cycle can't get unlocked either. Number:100743 There is no number to call. Nor does the company respond to the mails sent. I hope atleast the company responds to this complaint. If this is how problems are to be resolved, then the customer care of zoomcar is in a sad state. Was this information helpful? | |
Mar 28, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 Zoomcar Customer Care's response Hello User, Greetings! We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regard Wasim Zoomcar | |
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It's been 7hrs. 13 rupees have been talen from my paytm account. Yet i am still being billed. The trip is not ending.
The cycle is in a pedl station, and it is locked
No response from the company.
Please, please, just end this trip and reimburse my amount. I just want this to end soon.