Zoom Car — unable to end trip after locking cycle

Address:

603002

Hi,

I'm not able to end the trip even after locking the cycle in the canopy pedl station. Unnecessarily the amount is getting deducted from my paytm wallet
This is the second time i'm facing the similar issue. Please end the trip as soon as possible and let me know how to get back the amount deducted because of this.

Cycle no: 103307
Location:canopy, mahindra city, chengalpet

Thanks!