[Resolved] Zoom Car — with reference to unnecessary payment deduction

imshukla07

Address:

Alambagh-Acumen Inn ( Near Phoenix Mall ), Lucknow, Uttar Pradesh, 226005

I booked a car tata tiago dated 29 february 2020 time 6.30 pm.
For which i paid an amount of 5, 676 inr in advance that was been deducted via my bank of baroda vibhuti khand branch using upi payment done via zoomcar app installed on my samsung a50s smartphone.
My zoomcar account info are mentioned below -
Name - deepak shukla
Mobile no. Registered on app - [protected]
Contact no. - [protected], [protected]

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Apr 3, 2020

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2020

Zoomcar Customer Care's response Hello User,

Greetings!

The necessary amount paid is already released to your source account and the amount should hit your account within 5-15 days.

Regards,
Appachu
Zoomcar