Zoom Car — Zoomcar customer care

Zoom Car — Zoomcar customer care

D Durga G Jul 18, 2020

Booking ID: JPS6NYHEM I haven't received my refund yet.. it's been 45 days. Since 30 days, Everyday I am trying to reach the Zoomcar customer care. There is no option to rise the complaint. How can we trust this brand for new bookings or subscriptions. Very disappointed. Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Durga, Greetings! We are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed. Regards, Appachu Zoomcar Oct 14, 2020 Updated by Durga G I haven't see any update on my refund processing. It's been 50 days again.. NO Customer Care number working.. NO response to the emails.. It's totally unacceptable and unprofessional.. Is this the way how you treat the customers. I am done and am going to take a legal action soon if you wont process my refunds within a week time.. Booking ID: JPS6N0G17 - Refund Amount: 5418/- (Dt: 07/Aug/2020) Booking ID: JPS6NYHEM - Refund Amount: 3979/- (Dt: 03/Jun/2020)
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