[Resolved] Zoomcar — advance amount refund issue
Vijayawada, Krishna District, Andhra Pradesh, India
RaRajasekhar J on Dec 16, 2018
I have used zoomcar on 30th nov, 12.30a. M midnight at vijayawada from berm park. I have paid 5000 advance amount. Used only 250/343 kms only. Charged 400 rs for late return. And i got message as we have refunded to the original payment. But today (16th december) my cc statement generated with 5000 rs reflecting on my card. No customer care response.. I wasunable to reach. Please resolve the issue.
Complaint marked as Resolved Feb 8, 2019
[Dec 17, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jan 07, 2019
We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status.
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