Hi, i have installed zoomcar few days ago and when i was about to book a car through it. it needs to verify your identity and driving lisence So, i uploaded my driving lisence but when it has not been verified till 7 days ago after i uploaded. so i spoke to the customer care and they told me that they have some restricted areas of which they cannot accept driving lisence as my lisence has RTO DL9, they told me that due to security reasons we do not accept DL9 lisences.
So, tell me zoomcar how do you know i will be a threat to your privacy/security in near future, because beyond this i have a friend who is also carrying a DL9 lisence and he is verified from your side.
how does he is eligible and i am not, just tell me.
this troubles me a lot because if any company has rules and regulations it is good, but if the rules are different for person to person then this is not right.
this shaked my mind that's why i am writing you to this very first complaint of mine to you .
thankyou
my email :- [protected]@gmail.com Was this information helpful? | 
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