[Resolved] Zoomcar — Making issue for broken which not caused by us

muniraju anekal

from Bengaluru, Karnataka

Jul 5, 2017

Address: Bangalore, Karnataka

Website: www.zoomcar.com

I made the trip of audi Q3 on 04-07-17 at koramangala sonysignal. They shown all the damages before start the trip but they didn't shown the damage which happened on the top of the car. The open door of the top was already broken before they deliver but they are telling its broken by you. Its very planned thing to take the money from customers. Please make sure the thing and solve the problem

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Aug 11, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Zoomcar Customer Care's response Hello Muniraju,

Greetings!

Please accept our apologies for the inconvenience caused. We do not charge our customers needlessly.

If there is an error in the billing, we will surely rectify it. Request you to share us your booking details, we will have the issue checked on priority.

Regards,
Zoomcar.

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Comments

Right K

from Vijayawada, Andhra Pradesh

Jul 6, 2017

Untill resolving the customers problem police or customers should block the all cars related to problems if this thing happened only, , , , , , , , , , , , hope all problems of customers will be solved very fastly or unlesss these peoples will be grabbing money by cheating customers...

Snigdha01

from Amritsar, Punjab

Jul 19, 2017

Dear,

Almost similar and other problems I have too faced. I am filling a legal compalint against Zoom car.

Lets fight it out. If you wish to join me, we can seek justice and compensation for the harassment we have gone through.There are hundreds of people getting cheated and fooled by Zoom Car. You may reach me at [protected]@gmail.com

Regards,

AK