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[Resolved]  Zoomcar — No refund of money,cancellation done from zoomcar's end

It has been more than 3 months that zoomcar cancelled the car we booked as they mentioned that the car had a brokedown instead of helping us out they have been mentally torturing us for 3 months now, their cancellation policy says refund will be there in 30 days it has been more than 90 days.
We did prior booking of 11, 826 and they haven't refunded the money thought if consumer forum can help before sending in a legal notice.
Booking Id: JPS6N4U8I
Cancellation date: 25th December
No refund of money,cancellation done from zoomcar
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Mar 2, 2021
Complaint marked as Resolved 
It is not resolved yet marked resolved. Such a harrasment it is.
Mar 01, 2021

Complaint Status

Zoomcar customer support has been notified about the posted complaint.
Mar 02, 2021
Updated by Roshan95
Why is the status marked resolved when there has been no development?
Complaint comments  2 CommentsShareTweet

Comments

Still now not refunded your money? after resolving?
Roshan95's [Complaint's author] reply, Mar 10, 2021
No this is a waste of time complaining here what does the govt does no idea, rather send them a legal notice sue both consumer forum and zoomcar
Roshan95's [Complaint's author] reply, Mar 10, 2021
No this is a waste of time complaining here what does the govt does no idea, rather send them a legal notice sue both consumer forum and zoomcar
Zoom car knows the tactics actually, People will not go to lawyer who ask for money to send notices.
This is why they are still doing there business instead there so many backlogs of Refunds.

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    Zoomcar
    Customer Care Service
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