[Resolved]  Zoomcar Pedl — unable to end trip after locking the cycle

Hi team,

I have lodged a complaint yesterday (May 20) for not able to end trip even after locking the cycle. The cycle was locked and i did checked multiple times. I have used it for 15 - 20 mins yesterday. Till now i'm getting the same issue in ending trip. Please look into this on priority

Cycle no : 101300
Location : mahindra city, chengalpet
603002

Thanks!
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Jun 20, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
May 20, 2018
Updated by Aom
Please look into this on priority
Verified Support
May 20, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for the inconvenience caused. We request you to kindly send an email through our contact us page. We shall resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Kiran.S
May 21, 2018
Updated by Aom
Thanks for looking into this and getting resolved.
Complaint comments 

Comments

Cycle no101299 the trip had started and I am not able to open lock and i tried in help section in web page pedal.in but from there I was not able to force end trip and my money is deducting from Paytm please take this on priority otherwise I ll file complaint in consumer forum.

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