Zoomcar — Profile verification is still pending, | |
Hi. I have booked a car in zoomcar app and made full payment. I have uploaded dl and uid 3days ago and waiting for verification. Still my profile is pending and no message. I tried contacting zoomcar customer care many times, nobody is answering, I requested, you people please please verify my profile and approve it asap. It’s urgent. Was this information helpful? | |
Zoomcar customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
I uploaded a wrong document in step 1 and realized it immediately. But had no option to edit the documents, even when we were only on step 2. Tried to add a co driver but could not, because of their outdated user interface. There was no option to add a co driver on the app or the website. Ended up losing a big amount of our payment.
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