Zoomcar — Profile verification is still pending,

Zoomcar — Profile verification is still pending,

S Shwetha9988 Sep 6, 2021 Jun 22, 2023 This thread was updated on Jun 22, 2023

Hi. I have booked a car in zoomcar app and made full payment. I have uploaded dl and uid 3days ago and waiting for verification. Still my profile is pending and no message. I tried contacting zoomcar customer care many times, nobody is answering, I requested, you people please please verify my profile and approve it asap. It’s urgent. Was this information helpful? No (7) Yes (20)
Zoomcar customer support has been notified about the posted complaint.
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Poorvika Kesharwani

from Vadodara, Gujarat

Jun 22, 2023

I uploaded a wrong document in step 1 and realized it immediately. But had no option to edit the documents, even when we were only on step 2. Tried to add a co driver but could not, because of their outdated user interface. There was no option to add a co driver on the app or the website. Ended up losing a big amount of our payment.