[Resolved]  Zoomcar — Regarding change of mobile number

One of my friend used my mobile number and email id for booking a zoomcar with his driving licence, but now when i am changing the profile it is not getting changed.
I called the customer care number of zoomcar and asked to change it but they told that now it cannot be changed.
But what can i do now... I want to book a zoomcar from my mobile number and email id but there is dl uploaded of my friend. Due to this issue i am not able to book zoomcar since long time. This is very bad. I was a regular customer of zoomcar but after this incident i have not booked a zoomcar yet. Please delete previous dl and change the name in profile section or allow me to change it by my side and delete the dl and aadhar uploaded of my friend.
I dont have any other email id and mobile number to book zoomcar from another number. And also i dont want to use another number.
I just want to use my own mobile number and email id only.
This is my permanent mobile number. I will use this on future only.
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Aug 6, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2021
Zoomcar Customer Care's response
Hello Gamer,


We understand your concern here. Unfortunately, we will be unable to change the email ID once created, hence, we request you to create the new email ID and upload your license to place a booking so that our team shall have it validated.

Ramya. S
Complaint comments 


Sir i have to change number n mail id my license is in my friends mobile i want to use my license in my mobile n with my own number n mail id plzzz chang my details in zoom car my name is challa ajay n my friend number is [protected] plzzz chang the number to [protected] to [protected] n my license i will post below i want to use my license with my own mobile number n mail id plzz chang the details iam requesting youu

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