[Resolved]  Zoomcar — unable to delete my dl and aadhaar card details from my friend's account

Address:Indore, Madhya Pradesh, 452010

At the time of registration mistakenly i uploaded my dl and aadhaar detail into my friend's account. But now when i'm trying to re-upload it into my account. It's showing dual account message. I want to get my dl and other details out of his account as it can be misused too. And when i called zoomcar executive they're telling that it's in their policy once uploaded can't be removed they should have told it earlier while registration. But now the thing is i want to get my dl and other details out of his account.
It is the worst policy i have ever seen, their customer service is useless.
Company should provide option to change all these details.
Was this information helpful?
No (1)
Yes (0)
Mar 21, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2018
Zoomcar Customer Care's response
Hello Rishabh,

Greetings!

We are sorry for the inconvenience caused. Request you to kindly share your registered email ID for us to look into the issue. You can share the details at [protected]@zoomcar.com.

Regard
Wasim
Zoomcar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5656
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information