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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1842

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T
thirumalegowda
from Pipalkoti, Uttarakhand
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complaint againest to custermer care person and airtel network

iam thirumalegowda Tmy mobile number is [protected] and iam using for 3g data plan dongal for Dlink modem connect to the computer system and iam native place is budihal at post nelamangala taluk bangalore rural dist for the last few days 3g network connection is not working and most of the time working only 2g data service and so many times i will calling to the custemer care service center but that working person irresponbile for the answer...
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YadavNishant72
from Vellore, Tamil Nadu
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2 MONTHS MOTO G 2ND GEN HANDSET BUNDLE OFFER: UNNECESSARY BALANCE DEDUCTION

Address:Gurgaon, Haryana

I purchased MOTO G 2ND GEN on 1st week of December and activated the 2 month 3g HBO offer 15th December. It was mentioned that the data pack is valid for 2 months with 1gb per month but after 1st month the pack got over and the charges were deducted from my main balance Rs.400. Upon calling the Airtel customer care service, I was told that we have to go again on the site after 1 month and renew it again but my pack was valid for 2 months...
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S
sarithasaritha
from Varanasi, Uttar Pradesh
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Incorrect charges - Pure loot

Address:New Delhi, Delhi

I subscribed for 2gb corporate plan (I still regret that day). Soon I realise this plan is not serving my purpose. So I requested for 4gb plan. I contacted the airtel rep, he denied n said it is not possible (reason best known to him) then I suggested to get this plan cancelled. I informed that your rep - CANCEL MY PLAN. No action taken there. The story doesnt end here. Then I got a bill with hidden charges. I requested again to cancel....
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Kalicharan CS
from Kalavai, Tamil Nadu
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Unnecessarily balance deduction

Address:Vellore, Tamil Nadu

Hi there, My Airtel Prepaid Mobile no. [protected], I am really Feed up with Airtel service. Today unknowly my mobile data connection option was enabled and after thtat i am not used my mobile for ~5 hrs, after that i taken mobile and service msg displaying my balance is Rs 0.083/-, balance fully debited from 123 Rs, and noted Data option is enabled, immediately I disabled the data option, not No use Now balance is ZERO. Even Monthly...
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M
mkritika12
from Bengaluru, Karnataka
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Stop the airtel service messages right now..

Address:Jodhpur, Rajasthan

I have been receiving unwanted service messages on my airtel number. I have received over 300 messages in just 24 hours and all from airtel related to 3G plans, ringtones, talktime etc. due to which i have to keep my phone on flight mode all the time. I registered for DND but the situation is still the same. Then I called the customer care to resolve this issue and they said that you have to wait for 7 more days.. What the hell is this.....
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DevarajRanganathan
from Chennai, Tamil Nadu
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No proper service provided for the compliant till by from december

sbought Airtel sim4Yrs back i lost it in november and got neW replacement sim on dec It was working fine for few days and when i was in roaming It says airtel service not avail cant connect to network. I compliant for this tHrough call and mail but all waste No proper respone from airtel yEt...
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H
harshrawat07
from Mumbai, Maharashtra
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Wrong deduction by airtel mobile service

Address:New Delhi, Delhi

I am Harish rawat, residing in New Delhi and specially I am a student, my delhi prepaid airtel mobile no is [protected]. The complaint is regarding balance deduction of Rs 480 for using 3G internet. As per the details of my balance, it was 481 Rs on 15th jan 2014 till 1400hrs (appro) and after using 3G internet for half an hour, my balance was reduced to Re 1, though my internet 3G balance is still showing 16Mb till date 16th jan 1800 hrs....
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probin dinodia
from Mumbai, Maharashtra
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Wrong deduction of the main balance

Address:Faridabad, Haryana

I have been calling 198 from14th jan 2015. Airtel had cut my main balance.
While my Net plan was activated on my number, they cut my main balance from Rs.297 to Rs.16
And also my Mb was still remaining.
I called to 198, senior executive said to me was wrong deduction n the money will b refund.
But still there is no response.

Please take my complain seriously, otherwise Airtel will not be trustworthy...
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S
sateesh chowdary
from Bengaluru, Karnataka
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sim not activated after a week of documentation submit

Address:Hyderabad, Andhra Pradesh

I have ordered for new airtel post paid connection a week ago and i had submitted all my documents. Airtel representative has gave me a sim card lase Saturday(3-Jan) he committed me that verification has been complete and sim will be activate within 24 hrs, but 6 days gone as of now. verification has made and sim not activated. Mbl No :[protected] Every day when at all i contact 121 they told me that verification has been complete today. Really...
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S
Sahaj Gupta
from Gurgaon, Haryana
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Monthly rental charged despite paying 6 months advance rental

Address:Gurgaon, Haryana

To summarize the issue - I bought a wi-fi data card on six months advance rental scheme (by registering at Airtel website). Unfortunately, when my plan was activated it was not captured properly and I'm receiving the bill for monthly bill payment. I've already furnished the receipt (no:550-257) of advance payment for verification via e-mail earlier as well as at Airtel Relationship Center. I've been chasing it for over 3 months now but despite...
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Address:Pune, Maharashtra

I had 80 rupees balance til yesterday.now its 0.Unnecessarily some FULLTRACK IPLAYER_5 had been activated which even I have never heard of. And my data plan also valid til yesterday and after that I have been using my wifi.So no data cost could be charged.I want my deducted money back. Also Customer Care representative(Some girl named- 'Neelu') who talked very very rudely when I called, that she was neither told be the complete reason...
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Address:Bangalore, Karnataka

It's 2 month old issue now, I almost exchanged 35 mails so far but no result... I tried reaching everyone 121, nodal, appllets authority but all in vain, they don't even respond back. It's clear they don't want to refund my money. This is how you run business. Airtel... Shame on you....
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N
niboli chishi
from Kolkata, West Bengal
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customer care executives

Address:Dimapur, Nagaland

Called up 121 five times and the so-called customer care executives were unable to resolve the problem of activating 3G service for my 3G enabled handset, since I am unable to activate 3G from my end. It gives the error code 536. Another thing, THIS IS NOT SOME POLITICAL RALLY that the executives HAVE to converse in Hindi even after we choose English as our preferred language. These executives can hardly comprehend what issues we are facing...
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M
mukul1465
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction of unwanted Laila Service - Please Refund the amount

Address:New Delhi, Delhi

My name is Shrikrishna tiwari. My Airtel mobile no is [protected]. I am fed up with Airtel. They are doing cheating. On 07 Jan, 2015 I was notified via sms that “LAILA has been activated” and they charged me Rs. 35/- for the service which I never want. I immediately deactivated the service. Now, on 14 Jan, 2015 I was re-notified via sms that “LAILA service has been renewed” and they charged Rs. 35/- again for the unwanted service....
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P
pal185
from Bareilly, Uttar Pradesh
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Sim not activated even after a month

Address:Chandigarh, Chandigarh

I bought a duplicate sim from Airtel store at my office, Infosys Limited, Chandigarh on 23/12/2014. Earlier my sim was prepaid and I wanted a postpaid connection now on the same number. I submitted all my documents which included copy of FIR for the lost number, my Infosys ID and a photograph along with form submitted to get a number. After few days I was told that they need another ID which gave my address verification. The lady at the store...
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Address:New Delhi, Delhi

Hi, I am having a prepaid number +91 [protected]. I got the recharge of 997 international roaming pack but still 99/min was deducted unnecessarily and when I made a international call to reach customer care to enquire about the same issue they listen to the query and after keeping the call on hold by saying "Transferring your call to senior". Post more than 10 minutes of hold, they do disconnect the call very smartly. It was repeated 5-6 times....
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K J Anand
from Bengaluru, Karnataka
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Improper Information Provided by Customer Care representative

Address:Chennai, Tamil Nadu

I have been using the Airtel Broadband and Landline connection for past 5 years and now I requested the airtel to cancel my Broadband line and keep the land-line alone active and I have enquired with the Customer care representative regarding the prices for the land-line connection alone.. At the first instance, a lady representative spoke to me and informed me that the plan of INR 250 / month excluding taxes.. The Next day, i called again...
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Gaurav Saraogi
from Gobardanga, West Bengal
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Not satisfied

Address:Kolkata, West Bengal

To The AIRTEL Customer care My AIRTEL let 4G number is [protected] and alternate number is [protected] Previous month my data limit was 40 GB which automatically turn into 30 GB Without any information. I have spoken to customer care and they informed me that After 30GB is chargeable . My usage was finished within 10 days which I feel was inappropriate. .I feel it was false . I would like to discontinue with AIRTEL...
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P
PiKh
from Bengaluru, Karnataka
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Undue mental harassment for bill sttlement

Address:Mumbai City, Maharashtra

I had an Airtel mobile connection - [protected]. Airtel revised my bill plan without any intimation or permission. I sent multiple emails to customer care to restore my bill plan back to the original plan, but it was of no use. I stopped paying the bills since they charged exhorbidant amounts on my bill without reason and therefore airtel disconnected my number. Airtel executives started to call me for payment of bill dues. I explained each...
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SumitVSingh
from Gurgaon, Haryana
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No activation of new postpad connection in 10 days

Address:Gurgaon, Haryana

Took a new connection from Airtel store in Galleria market, Gurgaon. Submitted all documents but the connection did not get activated even in 10 days, even after numerous calls to the store (and every time they guaranteed would resolve it in 2 hours). I even went to deposit the same documents once again and a new SIM card was given, but even that did not work. Frustrated, I decided to surrender the SIM and take my money back. Unfortunately,...
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