Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sarath700
from Bengaluru, Karnataka
Apr 18, 2023
Report
Copy

Xstream fiber cancelled before installation and refund not received

For Xstream fiber installation I paid 4000 rupees to Airtel and before installing the package I cancelled and I got the message that amount will be refunded in 7 working days.

I cancelled on 28th March and till today I haven't received the refund despite so many mails to the Airtel.

My Airtel Xstream fiber application No is [protected].
New Airtel account [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajmpaulm
from Nadapuram, Kerala
Apr 18, 2023
Report
Copy

Airtel sells low quality sim cards and it gets tampered within one month

I ported to Airtel network last month and the first recharge pack got expired last week. Next day the sim is showing no network and I am unable to make or receive any calls/SMS.

After calling through an another sim, both the customer care executive and the senior customer care executive asked to visit the Airtel store and and replace with a duplicate sim card by paying Rs. 50 and ended the call without giving valid reasons...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alienm13x
from Jhansi, Uttar Pradesh
Apr 17, 2023
Report
Copy

Money not refunded back to Airtel D2H

Address:Airtel India

I did a Airtel d2h recharge on 5th April but by mistake I put wrong customer id i.e, ([protected]). I immediately called customer care and they said the money will be refunded back within 48 hrs. I waited for 48 hrs. but instead they cancelled my request. I again raised complaint about money refund and airtel customer care said that the money will be refunded by 15th April and now on 18th April they saying due to time void they will not refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Premkamal6129
Apr 17, 2023
Report
Copy

My number was deleted by Airtel

Address:Airtel
Website:Airtel

My number was deleted or deactivated by airtel and im not getting any support from Airtel customer care & Airtel store.

My last recharge date was 15-04-23 & my number was deleted on 16-04-23.

Very bad service by airtel... Need support...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Airtel's chatbot mistook and wrongly activated IR data pack of 14999 while my request was for IR plan of 365 days which they could not activate at the time of request due to a technical glitch at their end ( attached for reference)
On April 4th, immediately after the wrong activation within minutes, I have reported it to the customer care . They updated me that it is sent to backend team for removal.
On 5th April when I made...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipak_j
from Yaval, Maharashtra
Apr 16, 2023
Report
Copy

Porting of my airtel number 9515435013

I ported my mobile number [protected] to Rajasthan circle, the old sim stopped working on 14th April, 2023. On 15th April 2023 I inserted the new sim given to me in my mobile, but the sim is not able to register on Airtel network.

Please resolve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit508
from Panipat, Haryana
Apr 14, 2023
Report
Copy

Airtel pole- Reminder

Address:Panipat

This is to state that airtel pole is fixed at both end of my house which is causing troubles to me.
Hence it is requested to relocate one of the pole in order to resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
In Dec 2022, I ported out from Vodafone to Airtel.
I had paid and cleared all my dues with Vodafone and got a new Airtel SIM in Dec.
In February 2023, Vodafone generated a new bill for Rs. 309 to my number. This was not right. In March 2023, Airtel deactivated my SIM without any notice. Now I am at risk of losing my number as I live abroad and cannot go to India to get a duplicate SIM!!

Please help me in getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Narsinghani
Apr 14, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Report
Copy

Non refund of 4000 paid for new DTH connection on

Sir.
I booked new connection on1 April23.I paid four thousand on same day. During visit of technician he informed that due to technical issue, services cannot be provided.
At least amount should should have been refunded, on Sunday ie 9 April, I lodged complaint on no 198 and gentleman assured that I will receive refund within 48 hours.
Till date no refund of four thousand has been recd. Today your customer executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Hi, I'm currently at dubai and have Airtel sim with me. I'm continuously recharging an amount of RS.99 monthly for the active network of my number here as suggested by customer care. But after six month it showing no service here. Currently do the needful as the phone number is essential for bank transactions and other important matters. Hope you will do the needful.
My email ID is [protected]@gmail.com and mobile number is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navanee Krishna
from Madurai, Tamil Nadu
Apr 13, 2023
Report
Copy

Request to close my account

I'm using Airtel black account, in my account i didn't get proper connection so I plan to change my location. Airtel doesn't not have service to my new connection. i request to close my account. I raise lot of service request to close there is no response from Airtel. For new connection they call repeatedly. For my request Airtel doesn't give proper response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I did recharge of rs 3359 from my airtel thanks app and it said i will get cashback of rs 15 to rs 100. I didn't receive any....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopi gk
Apr 13, 2023
Report
Copy

Site error

Address:Tirunelveli
Website:One.airtel.in

My browser show me on this site every time one.airtel.in. I've already cleared my browser cache and all.but no use still showing my browser...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prince777
from Lucknow, Uttar Pradesh
Apr 13, 2023
Report
Copy

Unauthorised deduction of balance and refund pending

Address:Bharti Cresent, 1, Nelson Mandela Road, Vasant Kunj, Phase - II, Delhi - 110070
Website:www.airtel.in

I have recharged on 3 April 23 for Rs 200 and from my balance of Rs 200 their is a deduction of Rs 22.42 on 3 April 23 itself as service charges but 3xecutive said that it's for activation of channel 278 which I have deactivated on 17 dec 22 then how it got activated without my consent, also Rs 15 deducted on 29 jan 23 as service charge and Rs 25 was deducted from my adjusted refund of Rs 487 and upon complaint it's still not been refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata
Website:www.airtel.in/partnerworld/Grievances

Hello:

Airtel has delayed customer complaint from me for no calls can be made outgoing by 7 days instead of 24 hours. They want to show it as faulty SIM Card (REF CLAUSE:: ZTE ZXC10 GMSC Mumbai Alcatel-Lucent - Shahnawaz Anwar) and not their own Switch problem. This is happening because of inefficient and lazy Telecom Call Center girls. Please take note of this case and lodge a case in Kolkata High Court asap.

Thanks.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiva9440
from Thorrur, Andhra Pradesh
Apr 12, 2023
Report
Copy

Airtel mobile network service provider

Address:Thorrur

Dear sir/madam
Airtel mobile service many times recharge my plan daily 1.5 GB unlimited 3 month and my data complete early iam also extra data plan recharge but daily data complete ofter extra data plan not active not browsing internet so iam already customer care contact but not responding Airtel mobile network service provider this problem solving please sir......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VishalThakur21
from Noida, Uttar Pradesh
Apr 12, 2023
Report
Copy

Illegitimate charges on bill

I have been charged about Rs5000 for International roaming even though I never activated international roaming on my number.
This is giving me a hard time and a horrific experience where I have to put in so much time and effort trying to get this off my bill and save my hard earned money.
I called customer care team and they said they can’t help me here. Their service is just pathetic....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Charan2279
Apr 10, 2023
Report
Copy

Very Urgent Want to order coverage device urgent

Address:SAS NAGAR

Hello team good afternoon I have called you so many times regarding my coverage device and your customer team said you have already pending a request for static IP spoken to them on Saturday but nothing has resolved now. Can you please look into on urgent basis so that will not hamper on my work. Otherwise I have to check another options like Jio or connect

Regards

Charanjit singh
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinaybk1987
from Bengaluru, Karnataka
Apr 10, 2023
Report
Copy

Incorrect Bill every month

Address:Karnataka

From October 2022, every month i have been charged 200 INR extra as a data booster package activation.

There is no data booster package activated against my number as confirmed by customer service and also from the airtel thanks app.

Issue has been raised from 1.5 months back but still no resolution.

i am being still charged 200 extra every month....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chinnarao karanam
Apr 10, 2023
Report
Copy

Out going calls not allowed particular number

Address:Hyderabad

Dear team,
We have struggling call to [protected]. But it says.." you are not call you this number"

Please solve problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy