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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 316

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R
rajatjain28294
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Unable to take calls and internet usage

Dear team,
Complaint is already raised in airtel thanks app... On 31st may 2020. But till date no response from airtel team.. Its showing on hold... From last more than 25 days... And on digital platform or in tv advertisement airtel is saying they are giving services in lock down period to their customers and customers complaint is 0...
So i request you to please be on your words which your saying to all your customers......
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K
Kalpanagiridhar
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waiver of late fee of rs.100.00 charged

Address:NO.4/6,1ST FLOOR,SRINIVASA NAGAR,1 STREET,KOYAMBEDU

Bill no. Ft2133i[protected], phone no. [protected]

I am an airtel user from 2015 and i have not defaulted in my payment to you till date. It is astonishing to note the you have levied rs.100.00 (Rupees one hundred only) as late fee for delayed payment of my previous bill no. Ft2133i[protected] dt.[protected].in spite of we paying the bills promptly. This bill no. Ft2133i[protected] is paid on[protected] vide transaction id[protected]...
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I recharged my prepaid mobile by rs. 100 thru sbi netbank on 21/6/2020 and same is not credited in my account though amount is debited from my bank.

This has happend to my another phone on the same day with a recharge of rs. 49 which in the name of my wife.

To my surprise when i called the nodal officer kolkata number ([protected] given in airtel official website) it says the number is invalid.

We...
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I had paid advance rental of rs. 2828 to get airtel broadband connection on june 13, 2020. I was told that the connection will be given on that itself. 9 days have been over. I have not received the connection. I have been calling the customer care to get my entire money of rs. 2828 back, but to no effect. All i want is a complete refund of my paid amount.
My mobile number is [protected]. My ecaf is [protected]....
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I was trying to recharge my airtel prepaid sim and i went through airtel website as according to airtel's services message. It debited money from my account but recharged get no successful....
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Dear sir
Plz solved issue i have send 2000 rs airtel bank acount upi to becneficery sbi acount but amount has debit in my acount and not transfer beneficery account. Plz as soon as resolve issue.
Transaction id[protected]
I have also checked benefecery acount but not transfer.in my account display payment initiated and transaction pending....
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A
Abhranil Arghya Dutta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted - But Recharge not done

Hi,
this is to inform you that when i tried to recharge my mobile number [protected] on 21st june @11:46 am, though my money was deducted from my account, recharge is not done.
But, i received this message -"recharge of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference."br...
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K
Kannuu
from Kolkata, West Bengal
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sim card replacement insisted often

Whenever you face any problem the airtel stores and customercare ask us to get the simcard replaced frequently for a charge everytime. I was with vodafone and never went for replacement of the sim in 13 years then why airtel asks us to change the simcard? I feel this is a cheating policy to make money to make good their loss....
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4
4funkai
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fibernet more like shitnet

Address:Gerugambakkam

Absolutely disgusting service, past 2-3 months facing constant disconnection and im left without internet for x number of days. Im paying literally 1400 for a plat vip service and its just horrible. No one responds during this lockdown and its affecting my job which is the only source of income for my family.

My account number is: [protected]

Literally no one seems to be concerned and im left in the dark, i cant...
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Address:orchid petals,204,B wing,morivali,Ambernath-E,dist-

I am not able to recharge my airtel number [protected] after port to airtel network.

I tried to do recharge of rs 129 two times. But unable to recharge, the amount got deducted from my account but recharge did'nt happen.

Here are the details of the recharge:
Amount : 129
Transaction reference:[protected]
Transaction reference:[protected]...
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A
Azar1627
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balance deduction 90rs

Address:120 SINGARA STREET, LALPET.KATTUMANNAR KOIL

My balance 161 rs in airtel prepaid a/c
Last friday i'not received any from other number, i don't make make any other call then why deduct my balance 90 rs
Please give me proper reason to deduct my balance or refund my balance as soon...
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Address:Airtel, Perambur, Chennai.

Sir/mam,
I am jayadaarini, a loyal long time customer of airtel. I have been using airtel fixed line service for the past eight months. I am a regular payer of bills. I paid the bills for the months of april and may which were rs.596 and rs.1066 respectively. I was persistently informed through sms to the registered mobile that i have not paid the bills of those two months. I mailed to [protected]@airtel.com and [protected]@in. Airtel.com...
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S
Sofi Irshad
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payment deducted recharge not done

I had make a recharge of rs 219 to the airtel number through airtel website online. The payment has been deducted from my account but recharge not done.
Kindly refund the amount....
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Website:Google Chrome

Hi, whenever i try to search in google chrome on my phone (Redmi note 8 pro) with url it is redirected to me to the one. Airtel.in/rcconf page and says "this site cannot be reached. One. Airtel.in’s server ip address could not be found, dns_probe_finished_nxdomain". Why it happens when i have my internet balance. Even i called the customer care but they couldn't help me. Please check this issue and try to solve it as soon as possible. It...
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A
from Bengaluru, Karnataka
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lead id-ecaf-0441578712

Address:11/501 first floor,Kannadasan Street,Mogappair East,Chennai-600037

Without giving connection. Providing payment schedule for caf no: [protected] as attached...
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N
Navyadhara Gogineni
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Rude behaviour of customer care

I've received a call from airtel's customer care regarding a query for a new dth connection, and the employee who spoke to me was so rude that i didn't know hindi and put off the call in a very rough manner. It is not the first time something has happened....
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T
Tejal Lodha
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Internet Data consumption

Hi,

This is a complaint against the internet providers.
I have done recharge of 2gb data because previously i was doing recharge of 1.5 gb and which was getting finished early without using much.
I am very pissed off because of this experience as 2 gb data is also getting reduced faster than i thought.
I used one application for 10 min and immediately 400 mb got reduced.
This experience is not expected...
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Address:11/501,First Floor,Kannadasan Street,Mogappair East,Chennai-600037

We have been cheated by your sales representatives by providing false communication.

After getting application and payments mr. Sathish (Said as he is the sales manager for the area mogappair) not even picked the call for any kind o[censored]pdate.

On his promise of connection will be given within 24 hours, application and payments have been made yesterday (Ie) 19/06/2020 by 10.00am. But till now no update.
br...
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R
Ramana Paila
from Powai, Maharashtra
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Number given to someone else

[[protected]] is my previous number and it given to someone else then it became unavailable now. It is registered for my aadhar and i could not do any changes in my aadhar due to that number.
I have submitted my proof for that number and how company can give that number to someone else without my knowledge. There is no notification regarding this to us....
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C
chayankh
from Delhi, Delhi
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false commitment and wrong charges

Address:Unitech World Cyber Park, Sector-39, Tower A, 4th Floor, Gurgaon – 122001, Haryana (Delhi & NCR), India

Hi team,

I have raised disconnection request on may 30 and reference number[protected].

Landline number - [protected]

In this request the person from airtel saidthat they will provide 236 rs waiver and 1000 gb data which is not yet provided to us and request was also closed.

So i now i want to disconnect this number since there is no commitment fulfilled and misguided to customer.br...
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