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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 754

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D
DigVijay Sambyal
from Udhampur, Jammu and Kashmir
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no network connection for 4g dongle

Address:Jammu, Jammu and Kashmir

Internet is not working, although the system shows it is connected to internet, unable to open even the basic websites like google. Can't even open the airtel dongle homepage. The connection has been like this for last three days, dated 25th june, 2018. Network coverage shows availability of airtel 4g network on my mobile but the dongle isn't working anymore. Please check it asap or kindly shutdown my connection....
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S
shubhamsingh007
from Jamshedpur, Jharkhand
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unwanted services automatically activated

Address:Ranchi, Jharkhand, 834004

Unwanted whatsmob service auto activated and rs 15 has been deduced from balance. I havent clicked at any pop up at morning 4 am for sure to activate this. So it is a kind request to refund and deactivate this service with an apology for inconvenience. Its hard earned money donot repeat it ever again. Send and email on my mail get my number and get it corrected immediately...
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M
mohitha narisetty
from Hyderabad, Telangana
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I'm complaining about money deduction without choosing any services

Without choosing any service on airtel I got a message stating "Thanks for choosing WHATSMOB on your Airtel Mobile. You have been charged Rs35.0 for 7days. This is not the first time. I faced the problem previously also. Same 35rs got deducted. Airtel is regarded as a big service provider and if this is the case, switching to an other network is good. So I want a refund of 35+35=70 rupees immediately....
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D
deepak2222
from Mumbai, Maharashtra
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money deducted from bank account, but not got any recharge or refund

Address:Pune, Maharashtra, 411057

I did mobile recharge on 16th june, 2018 through my airtel app via phonepe, but inr 359 deducted from my bank account and till the time, i'm not any recharge or refund?? Transaction id:p1806160054075549700226 for phonepe and please give my refund or recharge benefit. Please find attached error message at time of transaction and i already called their customer care twice but they just said that i will get my refund in 7-10 days, but that days...
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Address:Sri Ganganagar, Rajasthan, 335524

Dear airtel customer support,

Yesterday (27/06/2018) i recharged my mobile number with 399 unlimited plan but accidentally today (28/06/2018) again i does same amount of recharge 399 unlimited plans.

So, requesting you to please refund my second recharged amount or transfer benefits of second recharge, on my other airtel number.

You may call me at [protected]...
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A
Anushka Vikram
from Noida, Uttar Pradesh
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I'm complaining about not getting incoming calls

The incoming calls are not available on my number. Whenever tried by anyone theres is always a computerised voice saying that the number is not reachable or out of coverage area. Please look into the matter as soon as possible. There is no problem in outgoing or in data services but i'm just not getting any incoming call. Please resolve this problem as soon as possible....
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A
akki sam
from Panvel, Maharashtra
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open network - fake

I had done a complaint to airtel customer care via mail and call before 10 month. each and every time they are telling about the open network team but till the time I didn't receive any call from their side . I'm using the same sim for last 6 years . I am facing this issue from last 10 months then also the team is not responding nor doing anything to improve the network . Its only seems that the airtel is telling a lot about open network...
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H
Harshitha Rajesh
from Hyderabad, Telangana
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airtel prepaid mobile

Address:Hyderabad, Andhra Pradesh

For the past 1 week i am having a problem with the network. There are lots of calls that i am unable to receive even though ppl have called me multiple times. This is ridiculous as it's getting difficult to communicate effectively. I hope that you could resolve this asap. The worst part is i m not even able call the support center.. I would request immediate action on this....
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A
Anoop Mohammed
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ownership of the sim

Address:Ernakulam, Kerala, 683102

After reset my phone and re install the airtel app it's showing yousuf, i am anoop mohammed the owner of the sim, i am the one who purchased it about 12 year's back and using since then. Now i'm abroad in saudi arabia. Making online recharges.

I have made a rs 400recharge it was meant to add to the unlimited talk time, but i was added a package which is not useful for me, as i am abroad roaming.

My phone number...
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I
Ishwararya
from Hyderabad, Telangana
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customer care complaint

Address:Ghaziabad, Uttar Pradesh, 201009

Customer care executive against complaint misbehaving and giving postpaid number forcelly.
Customer care executive name is Niharika
Pata nhi aise aire gaire Ko job m rakh lete h mujhe plan nhi Lena tha tubhi juberdusti bol rhi thi lelo lelo.mujhe jaldi s jald response chahiye.usne mujhe gali di kon customer k sath gali deta h company wale n nhi sikhaya kuch unko....
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C
Choupav
from Hyderabad, Telangana
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4g in my phone

Address:523274

I am from a town in a. P. I checked in airtel open networks service whether my area got 4g service and it shown my area has very fast 4g coverage but i can't use 4g network on my 4g mobile when i turn on the data it shows 4g after some time (3 to 5 min) 4g will become 3g coverage. If i turn the data off and turn it on again it was again the same issue. This is ridiculous and i have complained already about the issue and didn't get a reply...
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N
Nandaramesh
from Bengaluru, Karnataka
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late fee for dongle

Address:560109

I have been paying my bills on time for more than 2 yrs. Last month i missed the payment by 2 days. For that a late fee of 100rs is too high.
I request airtel to make this an exception and withdraw this penalty.

Dongle number: [protected]

As it is included in this months bill, i have to pay it avoid another late fee. So, please refund the amount!

Also, airtel makes it very difficult to reach...
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R
renukak
from Saundatti, Karnataka
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messages are not being delivered

Address:Gulbarga, Karnataka, 585102

Sir,
Myself renuka a customer of airtel prepaid with phone number [protected] from gulbarga, karnataka state.

I am facing severe network issues like i am not getting 4g speed internet access even after recharging for 4g. There is always issue network issue while calling and messaging.

Most of the times messages are failed to delivered.

In order to overcome this i thought to port to other...
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D
Devaraj2018
from Chennai, Tamil Nadu
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excessive billing by airtel on selected international data roaming

Address:620021

Please refer to airel bill no[protected] dated 9th june 2018 for rs 26, 499.26,
I have spoken to airtel customer executive multiple times regarding excess billing amount and also sent a mail to airtel in this regard.

While going through bills it has been observed that the charges levied by airtel for usage of mobile data in international roaming on 7th may 2018 are absolutely wrong, i am working abroad and i carry this...
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V
Vishnu Mobiles
from Vijayawada, Andhra Pradesh
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complaint against sim swap option

Address:Krishna, Andhra Pradesh, 521301

Hai team
This mail is regarding over sim swap option
Demo no - [protected]
Without any intimation local airtel distirubuter remove the sim swap option in my demo. I called to the office thier answer is neglegence and they dont know wat u do u do this is the answer.
Plz provide sim swap option to my demo
U quick responce will highly appreciate u
Plz solve as soon as possible
Thanks in advancebr...
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I
IP
from Delhi, Delhi
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unsolicited calls and harassment

I have never used airtel network but i am frequently getting calls to convert to airtel network. I found out that airtel has shared my phone number with call centres all over delhi who keep calling me every alternate day. I have dnd activated on my number, but they continue calling me. They call me multiple times when i do not pick up the phone. These callers argue with me when i tell them to not call me. One of the women also abused me when...
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Address:Gurgaon, Haryana, 122002

I've applied for the airtel broadband connection (Cef no.[protected] on 25th june 2018 and its already 2 days now. A guy named chandan (Mob no. [protected] / [protected]) called me asking for my documents. I submitted the documents on 25th june 2018 itself and then i'm following up every day. Everyday he asure me that he will get the connection done but nobuddy showed up till now...
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R
Ronylobo
from Mumbai, Maharashtra
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automatic service activation on prepaid account

Address:Mumbai City, Maharashtra

Hello,

This is the concern i would like to highlight and raise in your system.

Yesterday i got a message 09:18 pm, saying that your funnyzone service has been activated and rs. 49 are deducted for next seven days. It will be renewed once expires.

I was panic, as i did not activated this service so i simply replied to stop the service immediately.

I called up customer care exactly...
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Address:Dharwad, Karnataka, 581196

Dear sir/madam,

My name is ashok moniyavar and have been using airtel number +[protected] which i took in 2004. I last used it in june 1st week as i'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure there is more than 100 rs in it and it has life time validity.
Request your help to re-activate my sim/mobile number at the earliest.

Thanks and regards, br...
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J
jrn305
from Bengaluru, Karnataka
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airtel dth tv not working

My tv is not recieving any signal for more than a week and i have registered a complaint to the customer care on 22nd june. Even today it is not resolved. The customer people are giving only misleading informations and false promises and highly unprofessional, irresponsible and and incapable.

When i escalated the mater through email complaints to the nodal officer, a very casual reply is sent and the matte ris not yet attended...
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