Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Sir,
Customers ki interest untey door delivery chestaru leka potey just only courier cheyali kani courier vallu matiki courier+ door delivery vestunnaru...

I am kada Sudheer, I have booked ticket from Kakinada to Rajam on 29/11/2021 but I didn't got ticket conformation from APSRTC but money deducted from my account.
Here I am sharing my transaction details :

Ob reference number : [protected]
Mode of payment : Google pay
Destination : Kakinada to Rajam
Service number : 23870...

60, 60H and 68k buses are very less.every time i m waiting minimum more than 45 minutes.
Today 28th of November 2021
I came to bus stop ramatalkies nearly 6:05PM, the bus arrived at 7:15.
Its really worst one.
This is happening frequently.
Please do something and solve this issue ASAP....

I have done a payment to learner's licence by scanning the qr code shown in the payment section using paytm the transaction of the money was successful but the application was not successful even tough the money deducted after sometime i paid using the upi id and then the payment was successful but the 1st transaction money was deducted from my bank account but it showed as payment failed ...so i want my money to be refunded right now...

Hello,
yesterday I had booked ticket from vijayawada to srikakulam in apsrtc app as guest login. I had paid 754 rupees for ticket to the service number 2925. Amount deducted but ticket not booked and I didn't receive any refund. While I contacted apsrtc customer service they are saying there is no payment from your side and ending my call. The OB. Reference number : [protected]....

No passengers in evening times
From eluru to Bhimavaram
Not following perfect timings
No buses from 5:50pm to 9:00 pm...

Sir,
I K.Praveen from (Alampuram village) West Godavari District.
I had taken a quarterly bus pass from Alampuram to Bhimavaram.It showed the 45 kms distance in the application.I need to change bus at the Tadepalligudem bus stand because there were two different routes

1.Alampuram - Tadepalligudem (via pippara) - bhimavaram(39 kms distance)

2.Alampuram - Tadepalligudem (via ganapavaram) - bhimavaram(45...

I lost my black colour purse which contain near about 100 rupees and documents like adhar, atm card, pan card, voter ID and DL of naming Rajashree Das from odisha. I lost in apsrtc bus coming from rtc complex to railway station vishakapatnam time between 6.30 to 7 o'clock in the evening of 24th oct 2021. Plz help me regarding my documents only. Im from odisha. Its urgent to get all my documents....

I have an issue with the APSRTC ticket booking. I have not got any intimation call or message when the service bus no 51031 has been cancelled. After reaching the bus stand I came to know that the service had been cancelled. I had called several time customer care, Adoni depot enquiry office and depot manager, Adoni and even texted on what's app. I have received no response regarding this. In this regard kindly look into the matter and let...

Have lost my purse in kurnool APSRTC bustand on 14october 2021 while going to dhone via ananthapur bus on 14th October 3.45 pm.purse is of light pink colour and a 5 rupee old coin is pasted on the top of the purse .purse consist of Rs.1000/- cash and ATM cards and identity proofs of aadhar card, pan card, driving licence and RC copy.Kindly inform if anyone found.[protected]...

Sir,
I can't get the reservation service from KURNOOL to PULIVENDULA (via Gooty, Tadipatri). Sir put some reservation service to this route from Kurnool also not only Hyderabad....

Enquiry service is too poor.
Staff are being rude to public.
We called enquiry department for problem in boarding station. They spoke rude and hung up the call....

I was driving my bike at 45kmph at very side of road near ramannpalem, atchuthapuram. APSRTC 400 bus yelamanchili bus overtook me by cornering to the full side of road and hit my glass and I almost fell into the side drainage, luckily I managed and stopped it. But driver didn't stop and went. Very rash driving....

Vennela,
Ganapavaram

To The Manager APSRTC, I am daily traveller from Guntur to Ganapavaram Today(1st oct 2021), i took AP28Z5963 bus from Ganapavaram bus stop at 4:50 pm. There was a men conductor, who was very rude. He didn't stop at our seat for tickets. Later i passed money through some person to the conductor for the ticket. He talked to me abusive words for taking ticket just after 5minutes and damaged my respect...

Dear Team,

I have made a transaction to the AP RTO website(https://aprtacitizen.epragathi.org/) to book a slot for driving license using my credit card ending with 9008 on 4th september 2021. Money is debited from my card but the transaction failed(attached screenshot) and I have made another transaction using phonepe which is successful.

Please refund my card amount.

Kindly check this one and...

We are traveling from Rajahmundry to tuni, we take tickets . The bus was stopped at Rajanagaram, the driver said to take another bus, we take another bus and we showed that ticket, second bus conductor was not accepted that ticket, we have urgent work, so we cannot do anything, again we take tickets ... Please solve this issue...

Express services are not coming to nallajerla bus stop, directly going by bypass, conductor is giving ticket to nallajerla, but they are not entering to village, i think may be drivers and conductors are busy . my mother (65 years) she faced a problem at night 10 o clock they droped at out side of village.

regards

brahmam
nallajerla (mdl )
w g dt
[protected]...

When we ask to control room of giddalur depot they said giddalur to ongole survice available at 2:30 pm today. But they send the bus before time. When we asked about it they give irregular response to me....

Hi,

I made a transaction on 14-Aug-2021 Ref. No. [protected]. My amount has been debited from my account but the transaction failed. I contacted the bank and they said it was a successful transaction from their end. Could you please check once and refund my amount please. When I calling APSRTC Customer care([protected]) they not at all responding. Just they pickup call and not talking. Should I loss my amount with APSRTC.br...

He didn't stop in the pick up point and he reached engymore and he called and questioning us I am in engymore where r u wat a worst behaviour and he spoked vulgurly about my dad . This thing we have never expected from an APSRTC government bus driver...