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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 501

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D
djaiguru
from Pune, Maharashtra
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Very bad Browsing and Downloading Speed

Address:Cachar, Assam

BSNL EVDO offer 3.1 MB/sec Downloading Speed, but here in Silchar we receive ONLY ( 25kb/sec) - (40kb/sec). So, what is the advantage of investing Rs. 750/-+77(Tax)= 827/- ( Per month) ??????????

Please give me a sollution as soon as possible,

I attach a screenshot of IDM Download Speed From this BSNL EVDO Internet Connection....
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P
parul talegaonkar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted while recharging mobile

Address:Gujarat

my name is parul talegaonkar. i have paid 110Rs for bsnl online recharge from my account but i have'nt got my recharge payment.i m still waiting for recharge or refund. there were two options topup/recharge. so i clicked on recharge option. and then amount has been deducted. got an SMS too. but no balance.

my mobile number is [protected]....
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M
Mghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty instrument

Address:West Bengal

My name is Mrinal Kanti Ghosh, telephone No. is[protected] , I made a complaint with the company around six months back ,regarding the telephone instrument which is not working since then,again last wednesday i made another complaint with them regarding the replacement of the instrument & i sought an explanation ,their divisional engineer (Mr.D. Roy) said that since they have no instrument they were unable to replace it ,though they...
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P
poonam sharma01
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEACTIVATION FOR ALL COMPANY FRAUD MESSAGES AND CALLS,CALLER TUNES REGARDING SERVICES ON MY BSNL MOBILE PREPAID

Address:Udaipur, Rajasthan

DEAR SIR, I HAVE A PREPAID MOBILE SERVICE OF BSNL MOB-[protected] ,THIS IS VERY BAD CUSTOMER CARE SERVICE. I AM NOT SATISFIED FROM THIS COMPANY BECAUSE I HAVE MANY COMPLAINTS ON MY BSNL MOBILE AND I DID COMPLAINT, BUT THEY DON'T GIVE ANY SATISFIED ANSWER AND RESPONSE. ON MY MOBILE NUMBER THERE ARE SO MANY FRAUD SERVICES RUNNING WHICH I HAVE NOT GET STARTED AND THE BSNL COMPANY DEDUCTED MY BALANCE WHENEVER I RECHARGED MY MOBILE MY BALANCE...
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A
ANANT720
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dysfunction of bsnl landline phone

Address:Muzaffarnagar, Uttar Pradesh

Respected sir,

very warm greetings of the day!

i would like to bring to your notice that my name is Deepa jain having a landline no. in Shamli district- Muzaffarnagar with no.[protected] , customer-id---[protected]

sir, i am a regular bill payer inspite of this my telephone has been disconnected from telephone exchange and they said that this no.is temporarily out of service.
i talked to...
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J
jit9093
from Egra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of 3G signal

Address:North 24 Parganas, West Bengal

Dear Sir/Madam,
We, the inhabitants of Ashokenagar Kalyangarh town under Barasat Sadar subdivision, in the North 24 Parganas district, West Bengal are facing lack of 3G signal in our locality. Ashokenagar Kalyangarh town is under the BSNL Habra telephone exchange. BSNL has launched its 3G services in Habra but 3G signal not available in the Ashokenagar Kalyanagrh area. Each time we need to come out of our house to get proper signal....
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T
tarimela.com
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My BSNL Landline Phone No:-08554-277333‏ / ANANTAPUR-515001 / Andhra Pradesh

Address:Anantapur, Andhra Pradesh

I am Srinath Reddy Tarimela, having the BSNL LANDLINE connection in my house [[protected]] having the landline phone number as[protected].

But in the telephone bill My ADDRESS of my Residence is not full as i need the full address for giving the BSNL bill as a Resident Proof.

The full adress of my resident is:-
[protected][protected]
Mr.Srinath Reddy Tarimela,
S/O.Late Sri.Tarimela...
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Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir
I have a landline connection # 2403533. The due date for payment of bill is 02 March 2012 but my outgoing call facility was withdrawn on 26 February2012 for non payment of bill.Along with this the bill amount which is being seen on the BSNL website for the same is Rs 1029 where as in the paper bill the amount is Rs.409.
When I complained the matter on BSNL call center (1500) the executive Mr. Mohit could not tell...
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VSRINIVASA RAO
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL HUNGAMA MUSIC ON DEMAND DEACTIVATE

Address:East Godavari, Andhra Pradesh

Music on demand service activated and charged without my confirmation
Dear Sir,

I have been using BSNL broadband for the past 1 years. My BSNL land line number is[protected].Till now i was happy with the billing of BSNL. But last Three months I saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand). When inquired at exchange, they said its from bsnl.hungama.com . I am totally not aware...
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S
SANDEEP200190
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCREASED BILL ALSO ON DEAD TELEPHONE LINE

Address:Rupnagar, Punjab

DEAR SIR

I AM SANDEEP CHAUHAN FROM VPO-SOTAL BABA DISTRICT - ROPAR
LANDLINE NO - [protected]

I HAVE REQUESTED BSNL EXCHANGE KURALI BRANCH FOR A BROADBAND CONNECTION AND THEN THEY HAVE FORWARDED MY REQUEST TO A OPERATOR WHO WORKS IN VILLAGE BASED TELEPHONE EXCHANGE THEN HE ASKED ME FOR BRIBE ON MY CELL PHONE. THAT YOU SHOULD GIVE ME PARTY THEN ONLY YOU CAN USE OUR SERVICES SMOOTHLY.HIS NAME IS MANJEET...
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b. samuel jacob
from Pedana, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone calls threatening sexual abuse

Address:Kanyakumari, Tamil Nadu

I am receiving repeated phone calls threatening sexual abuse to my bsnl land-line number[protected]. Could not know from which number the offender is calling, because there is no provision in my phone to display the number of the caller. I need immediate action against the offender....
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S
starshikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost sim

Address:Allahabad, Uttar Pradesh

Dear Sir,
This is to inform you that I have lost my BSNL excel Sim no.[protected].Please help me eith the procedures of getting a duplicate sim.It was taken by the name Kaushal Kumar Srivastava.
I will be very grateful to you.
Thanking You
...
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J
john_christopher
from Delhi, Delhi
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amount debited, top up not done

Address:Coimbatore, Tamil Nadu

I have recharged my mobile with top up (Rs.55/-) through online on 25th February 2012. The amount of Rs.55 was debited from my SBI account, but till date the top up was not recharged to my mobile. The details of transation ID etc. as follows:-

SBI Reference No.IG[protected]ONLINE SBI TRANSATIONS)
Mobile No. - [protected]
Bank - State Bank of India
Date of transation - 25.02.2012

Kindly...
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Chandranath Ghosh
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g speed

Address:Bardhaman, West Bengal

I'm Chandranath Ghosh..I've Bsnl 3g modem...In this area Bsnl 3g cnnection is present bt It's too poor... Browsing Speed is low(80kbps-420kbps) & some time(mainly working time)have no continuity...some time it does not work properly... ..we can't get original 3G speed from Bsnl 3g... my mobile number is [protected]... Sir please do somethning for us.......
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H
hlshaw
from Bengaluru, Karnataka
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DISCOUNT REMOVED

Address:Howrah, West Bengal

EVDO DATA CARD NO-[protected].CONNECTION-IN THE NAME OF HIRA LAL SHAW.16 HAT LANE.HOWRAH-711101.AVAILING FMC DISCOUNT 20% FOR APPLICABLE TO GOVT.EMPLOYEE.SINCE 2011.BUT SUDDENLY THIS DISCOUNT WAS REMOVED FROM DEC-11 AND JAN 2012.BILLS. NO ONE IS SUITABLE REPLYING WHY IT WAS HAPPEN . NOR TRY TO SOLVE THE ISSUE. I AM PAYING HIGH BILLS....
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anurag_1980
from Siwan, Bihar
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Mobile Lost

Address:Lucknow, Uttar Pradesh

My father Mr.Satya Prakas Srivastava has lost his mobile handset yesterday in the afternoon around 2:30pm in Rajajipuram Lucknow.Someone found the handset and when trtying to call up the number picked up and promised to return in the evening but noone came at that place to return in the evening. He had BSNL prepaid number [protected]since long and then he tried calling up the BSNL customer care but nobody did is picking up the call since...
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maitali bose
from Kolkata, West Bengal
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Extraordinary Delay in obtaining complaint lodged

Address:Ranchi, Jharkhand

Despite of lodging complain on 18th feb with complain number-[protected] against phone number-[protected] , there has been extraordinary delay in taking up the matter.Its strange and quite pathetic that complain related to such emergency services which should be undertaken within72hrs, but the service of BSNL has been poor.Without extending proper service,must get rebate on its rental for this period and must be reinstalled also as fast...
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prithvik
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card registration failed

Address:Andhra Pradesh

my mobile no [protected] is not working since 1 week,it says sim card registration failed.how to proceed to get back my number...
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M
masipro
from Vellore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wimax connectivity (internet)

Address:Vellore, Tamil Nadu

Dear Sir / Madam,
We from M/s. Faizan Shoes (P) Ltd., Solur, Ambur.
We are having a broad band connection (242058) from BSNL over 6 years and for the last one year we are facing the same problem lot of times, (i.e disconnection of internet service). When we used to complain, they do take several days to sort out the issues. But the problems persist often.

Also they gave a suggestion to change the internet connection...
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Rajib Bhattacharya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing started without providing instrument

Address:Araria, Bihar

Dear Sir,
I have applied for wi-max internet connection in the name of SWARGIYA SURENDRA BABU SMRITI SANSTHAN, IHHS Academy, Bathnaha at BSNL Forbesganj on 20/2/2012 but till date the connection didn’t established. It requires 16m wire but the department provides only 10m wire. Mr. Manish Kumar expresses helplessness to solve the problem. But billing started.
I therefore request...
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