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Bisleri International Complaints & Reviews

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Last updated Feb 28, 2024
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Bisleri International reviews & complaints page 7

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S
suryak44
May 15, 2022
May 15, 2022
This thread was updated on May 15, 2022
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BISLERI - Water Can Return Requests Closed Without Fulfilling it. Pathetic Customer Service

Address:Navi Mumbai

Hello Team,

This is to inform that I had raised online request to return 2 Empty Water Jars of 20 litres on 3rd May, 2022 (Request No: [protected]) and that day BISLERI Call Center Agent had informed me that Water Jars would be pick up by their sales team within 7-10 days.

I have been following up Daily since last 5 days and requested Customer care team to provide me timeline when they can send people to pick...
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varun5551989
from Hyderabad, Telangana
May 13, 2022
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Water delivery issue ORDER # BSLRE-003HY-789529

Same issue happening again, water not getting delivered on time. They don't realise it's drinking water.
I will stop their subscription as soon as this one is over due to their pathetic service and bad delivery experience.
No customer support as well...pathetic company....
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Laxminairjhapa
from Hyderabad, Telangana
May 12, 2022
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Low quality water with high charge

Address:Maduban colony Hyderabad kattadhadan

I'm taking bilslari vedica himalayan spring water 500ml 8ts charge is 40 rs
But low quality water...3 quality railway station water feel..I'm regular bisleri drink person ...Frost time I feel bad ...
So I will file a complaint... Please take nesserry action ......
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K
kphookan
from Bengaluru, Karnataka
May 11, 2022
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Not picking up my empty cans and not refunding the deposit

I had called Bisleri helpdesk and placed a request to return 2 empty bisleri cans and refund my deposit. Nelow are ticket details raised on 14th April. But till now no resolution. I even called twice to follow up the status. But still nobody turned up to pick the cans or refund my deposit. I stay in Bangalore. U

“Dear Customer, Ticket No. [protected] has been generated. Team Bisleri - Kapture”...
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Lingeshwar21
from Chennai, Tamil Nadu
May 10, 2022
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Delivery person issue

Bisleri order no BSLRE-047CH-817858
Email id - [protected]@gmail.com
Delivery person brought the water can and told he cannot deliver it at 2nd floor while the bisleri website clearly says the it will be delivered till 2nd floor.. He spoke rude and took back the water cans. I didn't receive my order yet. Worst service from bisleri ....
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D
May 10, 2022
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No product delivery

I had subscribed for delivery of two 20 lit water cans twice a week with phone number reg [protected] on 12 April 2022.
Till today I have received only three deliveries out of 26. I had to purchase water from outside. I had complained about it on phone helpline, on your site and on email also but no solution given...
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R
RenuDR
May 10, 2022
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20L water can

Address:No 74/NE 4, Mathrushree nilaya, Suncity Layout, 6th road, kodathi Sarjapur road Bangalore 560035

I always go for monthly subscription and uoanig it since many months. Since few weeks I am facing difficulty in getting the cans delivered . Not able to reach customer care as line never gets connected to excetive not i receive a call back.

Everytime I receive a message saying out for delivery but not recieving water . Delivery boy's number is rings but no response . I feel I am cheated...
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G
Gopal Baidya
May 9, 2022
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20 ltr water can not delivered

Address:WESTERN EXPRESS HIGHWAY, ANDHERI-E, MUMBAI- 400099
Website:www.bisleri.com

I usually order 20ltr water can from bisleri web site and get it delivery at my address. But on 24th of April 2022 I placed a order on their web site and I also paid the amount. But on 30th April I got mail that my order got delivered at my address. There no delivery was attempted at my address. I contact with the local dealer who supply the water. They said they did not receive my order. Then I mail to their customer support and one ticket...
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Sssingh16
from Indore, Madhya Pradesh
May 8, 2022
May 10, 2022
This thread was updated on May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery service issue

Good Day,

Bisleri delivery agent had behave me very rudely i have taken a monthly subscription can of bisleri on 27 April but still I have not get a single can from bisleri side also every day when ever I call a bisleri can delivery agent he misbehaves me in very inappropriate way and behave very rudely . I am facing huge disastrous issue from bisleri side. Please resolve my issue as soon as possible. Or else make refund my...
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varun5551989
from Hyderabad, Telangana
May 6, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Water delivery at Gachibowli Hyderabad ORDER # BSLRE-003HY-789529

Address:309 Dwarka Trendz, Indranagar, Gachibowli

ORDER # BSLRE-003HY-789529 is supposed to be delivered on Tuesday 02 May 2022.
I am writing this on Friday as neither the company customer care nor the delivery executive are picking up my call. They are not replying to email and WhatsApp/ sms. Pathetic service, specially in scorching summers they took advance money and not delivering water bottles as per subscription.
Delivery executive RAJESH PANDEY is the worst, neither picking...
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Address:Dashrath tea stall. Gali no 2 Beadonpura. Karolbagh. Delhi 05

Tap water is being filled in 15 lts tank and re seal it and selling in market . This this is going on in gali no. 2 .Beadonpura. karolbagh. New delhi-110005 on DASTRATH TEA STALL . he is just ruinning your brand image and playing with people's health. No action is taken on him he is selling local water with Bisleri.
Pls do legal action agaist him so that people and your company do not suffer...
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Address:13-141,plot number 255, TRR township, Meerpet, telengana, 500097

TicketID:[protected], placed order is not yet delivered, agent doesnt pick up phone and customer care no call no resolution

Placed order on 1st May:BSLRE-003HY-781805, order worth of 680 rupees, Hyderabad location, meertpet.

2 20liter water + stand with tap facility.

Ramesh the agent: marked the delivery as delivered but so far he didnt serviced us phno:[protected]

[protected]@bisleri.co.in...
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R
Ranjith 04
from Jaipur, Rajasthan
May 5, 2022
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20 liters water bottle

Address:Jaipur, Rajasthan

Order not delivered even after 10 days of placing order in online which says it gets delivered in 24 hrs. This problem I am facing everytime And every time I have to raise a ticket with the customer care . In the center of the city (Jaipur) if you cant deliver and solve the problem with in the promised time and the customer care wont respond at all then what is the point in maintaining international name...
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V
Vineelchintapalli
from Hyderabad, Telangana
May 4, 2022
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Order not delivered as per their delivery policy of 24 hours delivery

I have ordered 5- 20 litre water cans from bisleri app (BSLRE-003HY-768589).Paid money (as there is no COD option, which is supposed to be provided).Waited for 2days and there is no update in the app tried contacting customer care through their customer care number and mail provided in their website and app, but to my surprise no response from them.
Few days back got response through mail that they tried delivery and delivery failed(god...
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A
Anandpareek.er
from Navi Mumbai, Maharashtra
May 1, 2022
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Water doorstep delivery taking more than expected

Hi team,

I have ordered 2 water bottle of 20liter capacity from your website.but still not received any of them.PFA bill copy for your reference.
I also tried on your support contact number & log a case but not received proper resolution.
Do the needful on urgent basis.
I have ordered first time & facing this issue.
I'm sending this email to highlight your poor customer service & order delivery.br...
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sriramsagarkarri
from Hyderabad, Telangana
Apr 28, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
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As of now product is not delivered

Dear Sir/madam,

I have taken monthly subscription for deliver the water cans for every Saturday.. Till date not received the water cans and also am trying to contact customer care but Evey time there is a message shortly you will get the call.
The monthly subscription also paid around 1050/-.
Till date no response.
ORDER # BSLRE-003HY-745236
Ticket No:[protected]...
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Prasenjitdas29
from New Delhi, Delhi
Apr 28, 2022
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Late Deliveries pathetic service

Worst service ever. Waiting for my order BSLRE-016DE-754756 since 3 days while today the customer care executive calmly says that plant is closed?!!! Why are you taking orders then? Close the website too! Its essential drinking water we're talking about....
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Bisleri to deliver 2 cans of 20 liters as per their sms today.not delivered. bisleri team least bothered after receiving on line payment paid on 07/04/2022, it is mentioned wednesday delivery at the time of making payment. bisleri team sends fake sms. sometimes sms received around 9 pm
customer is suffering because of their internal problems. we both 75+ senior citizens. if cans are not delivered as per schedule and as per their sms...
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Address:Dhanraj Complex, Survey No: 55/8, Shop no 1,2,3,6,7,&8. Wadgaon Bk, Mumbai Bangalore highway Pune - 411041
Website:www.bisleri.com

To whomsoever, it concerns ::

Good evening writing this message with regards to the order placed for 2 20 L water cans on the 24th. Its been more than 2 days now and I am yet to receive my water cans. Order number #BSLRE-010PU-751161

Not to mention, the number of calls I have made in the last few days to their customer service department with regards to the rude and unprofessional delivery vendor (Sourabh from...
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Nilotpal Bhandary
from Mumbai, Maharashtra
Apr 26, 2022
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Not delivering products after payment after almost a month

I have ordered two Bisleri 20L water can on 31st March. Didn't received neither the product nor the money yet. In between I have complained twice but the issue didn't resolved yet. I will wait for 48 more hours and if not received the money back, I will surely lodge a complaint in Consumer Forum....
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