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Dhani Complaints & Reviews

G
Gulshan42572
Oct 15, 2023
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Settlement issue

Website:www.dhani.com

Dhani sent me a message of settlement on on 20th September 2023 and I have paid my settlement amount on same date while taking to their customer care executive and told me after payment i issue Noc to you.After payment and after 2 days again customer care called me and said that you should have to clear all dues after that I will give you NOC.what is that sir, what is the meaning of settlement.Please solve this issue and told them to provide...
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V
Vanamalab
Jan 20, 2023
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Wrong product delivered and no options to return

I had ordered for product and Name is : KAR HBS 730 Wireless Bluetooth and Extra Bass Headphone but received different product realme p47.

Raised concerns but customer care and dhani customer care team asked for images/ picture of what I ordered & what I received. I took images & sent it,
later asking have you have opened the package and unboxing video. Which I don't have.

Don't cheat the people like...
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S
samir toprani
from Vasa, Gujarat
Jan 2, 2023
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Not processing refund of missing item as well as waste product not replaced

Not happy with the services of DHani. You didnt reply for missing items. The details of the missing products are as under

Dabur Honeytus hotship Ayurvedic Kaadha (4gm each) MRP.Rs. 300

Dettol sensitive liquid handwash - 200 ml. MRP.90

For which Dhani have to refund me total Rs. 390/-

No refund issued from your end till date why???? I have complained so many times but no proper response...
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H
Hyder30
from Hyderabad, Telangana
Sep 19, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Dhani loan

Address:Azampura chaman

I want to close dhani loan...
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K
Karthick_circle
from Bengaluru, Karnataka
Sep 14, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
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Regarding Failed Order EP5998342_Refund of 518

Address:Dhani Services Limited Registered Office: 1/1 E, First Floor, East Patel Nagar, New Delhi-110 008 CIN: U74899DL1994PLC062407
Website:www.dhani.com

Dear Sir/Madem,

This is Karthick and it's regarding the order Id: EP5998342 which I have placed on dhani store. I have placed this order on September 11-2022 and paid ₹518 through my ICICI Bank Credit Card (Transaction Reference No.[protected]). When I check this order EP5998342 today the status has been changed as failed today on September 13-2022 but still my refund of ₹518 is fully received which I paid for this order.br...
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N
Nileshkumar2135
from New Delhi, Delhi
Sep 2, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Membership fees paid service not active

Hi
Team
I have paid dhani membership on 23rd August 2022.
Till date there is no physical verification done by your team.
I received a call on 24th August 2022 that executive will be visiting tomorrow i.e is 25th of August 2022 between 10am to 11 am. But there's was no visit done. I have call customer care twice they told me that we are we are forwarding this is issue to technical team but till date there's is no...
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C
C20
Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dhani account blocks and delete regarding

Address:VILLAGE-BANGRA BANSIDHAR POT+KURHANI MUZAFFARPUR; BIHAR, PIN-CODE-844120
Website:Dhani loans

Dhani account deactivated karna hai
Koiera loan clear ha mera civil thik karna koi all amount is clear dhani loan amount block karna hai...
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A
Arhant Jainn
from MORADABAD, Uttar Pradesh
Jul 13, 2022
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Wrong product receive

Website:Dhani.com

I placed an order for Fidato Analog Watch for Men Brown on 27th June, 2022 and received a delivery on 6th July, 2022 for the same but the delivered item isn't the same to what I ordered. The color and design is different in what I received from what I ordered. I tried contacting them via email and the contacts given but didn't get any response. Further to the request, they are denying sending the wrong product inspite showing them the proof...
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A
Arhant Jainn
from MORADABAD, Uttar Pradesh
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

Website:Dhani.com

I had ordered headphones worth ₹29 from DHANI HEALTHCARE LIMITED and prepaid the amount but the order didn't register and amount got paid which hasn't been refunded yet. Kindly see to it so that the amount can be refunded.
My account mobile no-[protected]
Upi transaction id[protected]
Order id- LG4LTTKQELA7AKSL
Order date- 25/june/2022...
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A
Alokkkkkk
from Mumbai, Maharashtra
Jul 3, 2022
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Refund of Rs 499 still not received its almost more than 1 month

Dear Sir/Madam

Please refund my money since almost 25 days my money is blocked with you as per the subject mention Refund of Rs.499 Register mobile no [protected] Order id:EP4006152

For your I have attached the unbilled statement screen shot and my cedit card statements

Hi Customer,

Your 51830771 is in progress and is being worked on by our team. We're prioritizing your request,...
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K
kanchan shah
Jul 1, 2022
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Loan cleared but application is not updated

Address:Mumbai

I have cleared all my dues still application is not updated and not received by NOC letter, need to submit NOC in my bank urgently.

Loan Account Number
1. CLK37ZH5MT3Z16R
2. IPERMUM07773285

Quick help will be really appreciated!

Regards,
Satyavijay Shah
[protected]....
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D
Dhabria
Jun 28, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Refund not received till date

Website:Dhani.com

I have book ticket from Irctc on 2nd May 22. Which I cancelled and in Dhani wallet refund was received from Irctc on 4th May 22. But till now they have not refund to me. Screenshot attached...
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M
Mr c u g
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription Fraud

Address:Vill parsathua post kathrain thana kochas rohtas bihar

Dhani ke ek agent me today call kiya or bola ki sir aaj offef chal raha hai aapko kabhi bhi subscription Charge nahi dena hoga bus aap 500 rupay apne wallet me add kigiye or aapko 500 rupay ka cash bach milega . mene 500 rupay jaise hi add kiya usne phone kat kar diya ! Mujhe dhani se pura paisa wapas chahiye or mujhe dhani app use nahi krna hai mera phone number [protected] hai...
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A
Alokkkkkk
from Mumbai, Maharashtra
Jun 25, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Regarding my refund

Dear Sir/Madam
I have placed a order for some products on 31st May 2022 and for the same payment of Rs 499 has already deducted from my bank account but the order was failed and i have been continuously taking follows from thier customer care but till date i havent recived my refund please i would request you to look in to the matter and help me in getting my refund

Thanks & regards
Alok Mehta...
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N
Nikhil@agl
Jun 20, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Order failed, Not giving refund

Address:Mumbai
Website:www.dhani.com

Account Mail id - [protected]@gmail.com
29 may 2022 - I ordered from dhani store and my order (Order id : EP3889651) get failed as 901rs debited from my account, according to there policy, In 7-10 working days amount will get refund. So i raised complaint(Ticked id :[protected] and they told to wait.
5 june 2022 - I called to there team and raised a new complaint and he said to wait for 2 days, team is working and u will get...
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Website:dhani store

Hi there,
I have placed an order for medicine via Dhani App on 20/4/22 ( ORDER NO - EP3280112 ). Medicine was supposed to be deliver within one week. After Two week when I didn't received an order, I contacted Dhani support team and they promised me that it will delivered to you within maximum 48hrs . I waited for another 4 days and same thing were repeated for another 3 -4 times. Every time I got promised but nothing happened to...
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P
Pintu Barman
Jun 14, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
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Refusing to give me my money back although they are unable to provide me their services.

Address:3rd Floor, Office No 301-A, Vedanta Building, CTS NO 779, Makwana Road, Andheri East, MUMBAI 400059
Website:Dhani app for Android

On 10th June I got a call from dhani. They told me that I am eligible to get credit card from them. And the charge will be ₹500/Annum. I paid the ₹500 on 10th June but still my kyc is not completed yet. And now they are saying that their services are not available in my area so I can't get a credit moreover they are refusing to give my ₹500 back. for further detail pls contact on [protected]@gmail.com....
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G
Gdevgude
from Sangli, Maharashtra
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Regarding refund of order

Name:Gorakh Devgude
Mobile:[protected], [protected]
Email: [protected]@gmail.com
I didn't received my refund amount
Ordered I'd: 7634316
Ordered No: EP3601102
Ordered Date: May 20 2022
Ordered Total: Rs.101
Supplier: Dhani...
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S
Sneashish Mukherjee
from Noida, Uttar Pradesh
Jun 5, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Failed transaction refund not given after 10 Days Passed

Address:Dhani Services Limited Registered Office: 1/1 E, First Floor, East Patel Nagar, New Delhi-110 008
Website:www.dhani.com

Dear team

This is to inform you that my registered email id number is [protected]@gmail.com in the name of raju Mukherjee. I done two tranction on dated 27th May 2022 one is amount of Rs.116 and another is 105 .My both of tranction is not successful but my amount got debited.When i make the tranction it's show the message "Processing your request please wait".I wait here for one hours but nothing happened.
Please...
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R
Rihansh Verma
Jun 2, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Dhani take money in name of cashback

Address:don't know
Website:www.dhani.com

Hello I am Raja soni from Mathura UP. i have one freedom card from 2021 and one day i got a call from executive in 2022 saying that you have an amount due of 2500 on your dhani account in the name of subscription 250 per month. even before giving card they didn't tell anything like that and he said that there is an offer if you pay the amount you will get 100% cashback. so i made the payment and i haven't recieved cashback till now. am continuously...
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P
prabu naresh
May 30, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Dhani refund not received

I made a payment for 12, 606 on 5th May but my money hasn't been refunded for more than 25 days...
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H
hybotryll
May 29, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Promised delivery date over and the order is still not shipped

Address:Dhani Services Limited Registered Office: 1/1 E, First Floor, East Patel Nagar, New Delhi-110 008 CIN: U74899DL1994PLC062407
Website:www.dhani.com

My order number EP3616841 has promised deliv ery date 30 may 2022 and till now the products are not even packed and shipped and the company is not replying to emails and the support tickets they just took the money and not delaying the product shipment
dhani is a fraud company and the customer service is of no use...
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Address:Dhani Services Limited Registered Office: 1/1 E, First Floor, East Patel Nagar, New Delhi-110 008 CIN: U74899DL1994PLC062407
Website:www.dhani.com

My order number on dhani.com EP3857717 worth rupees 43, Ep3857429 worth rupees 43 and EP3710184 Worth rupees 211

all were placed on dhani.com but then the orders were canceclled by the company and the refund was not provide in the original mode of payment and the company is not replying on the emails and the support tickets generated...
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H
hybotryll
May 29, 2022
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Money Deducted From Card But Order Not Placed

Address:Dhani Services Limited Registered Office: 1/1 E, First Floor, East Patel Nagar, New Delhi-110 008 CIN: U74899DL1994PLC062407
Website:www.dhani.com

I was placing an order on 20th may 2022 at 02:48 AM on dhani app and 631 rupees got deducted from my card but the order was not placed and even order number was also not generated and the merchant isn't replying to any email for refund or not even calling me even after emailing with complete details of the transaction ID and not even dispatching the product as order is not placed on the portal but my money got deducted.
I'm attaching...
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D
Divyansh23
from Jaipur, Rajasthan
May 24, 2022
May 29, 2022
This thread was updated on May 29, 2022
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Dhani account hacked

Dhani ka account kisi ne hack kr liya mera ir fastag recharge kr lia...total 1666 rupay ka fraud hua mere sath... maine customer care mai bi complaint ki par abi tak kuch resolution ni mila...mai ek student hu ita amount paid ni kr skta mai please help me...mai screenshot attach kar raha hu ye sare transactions kisi hacker ne kare h...pr ab ye due dika ra h agr maine pay ni kre toh cibil score khrb kr denge ye log...please help me🙏...
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S
skmt
from BHOPAL, Madhya Pradesh
May 13, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Dhani loan services.

Somebody stole my AADHAR AND PAN card and on behalf of that he has taken loan from DHANI. Now dhani is pressurizing me to make payment of 27000 which I have never taken. That account is registered with the different phone number.

PLEASE MAKE A FRUITFUL DECISION AND GET ME OUT OF THIS LOAN FRAUD. FEELING VERY DEPRESSED....
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C
chauchan955536
from Ghaziabad, Uttar Pradesh
May 11, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Loan/credit card does not belong to me

Dear sir/ mam,
A individual person loan/credit card show in my cibil those not belong to me, He is the defaulter. my score has dropped. I was raise a dispute on TransUnion CIBIL Limited but that suggest me Please get in touch with DHANI LOAN and required correction Please kindly remove that loan from my CIBIL.
DHANI LOAN
Loan number: CL23926231
Loan amount: 1000
Amit Chauhan
Mob: [protected]...
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J
Jayanta@1
May 6, 2022
May 7, 2022
This thread was updated on May 7, 2022
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Money not add in wallet

Dear Dhani team,
Money deduct in successfully but Dhani wallet in money not adding.
Please see the attachment....
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K
karthicrazyy
May 3, 2022
May 3, 2022
This thread was updated on May 3, 2022
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Cancal my plan issue

Address:India
Website:Www.dhani.com

Dear Sir,
I want to cancal my plan because I can't able to login in dhani app and wallet permanently blocked in your side plz give current resolution this issue already send mail your only reply go to dhani and click cancal plan this option I know but my problem I can't login dhani app and all dues cleared
I want to completely block in your side only wallet block plz give current resolution...
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A
ankitkumarpandit16
from Delhi, Delhi
Apr 24, 2022
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Regarding Subscription fees & Cashback

I have paid subscription fees for five months of Rs 1385 after talking Dhani Customer service and any lady (Named Solanki) from customer service told me that I will get 100% cashback which amount I'll pay for subscription within 24 hours. And also confirmed later and Vivek picked call and tell me you will get cashback if told to you. I'm also not using Dhani card from last 10 months but it is always adding subscription fees. I have also told...
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