Godrej Smartcare Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Fridge
Address: | 482002 |
Very poor service of godrej care. Fridge was not cooling, it took two days for technician to come and check and then fix on third day, within 3 months again it become faulty and no technician turned for two day and than took another two days to fix the problem, again it went faulty in 48 hours. No response now, number given by call center for escalation turn out to be of employee who left the company, ex employee gave number of owner of care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Website: | www,consumercomplaints.in/godrej |
I had purchased a fully automatic smartcare washing machine in the month of March 2015. On Aug 15 2015 the machine suddenly stopped midway in working condition. THereafter I lodged a complaint with godrej consumer services on the 17th Aug 2015 and was given complaint registration number P[protected] on 18th Aug and informed that technician Mr Balram Yadav will be visiting my home. THe technician arrived and on inspection told me that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Mumbai City, Maharashtra |
I have a AMC of my Godrej refrigerator. On one of the AMC
visit, the technician indicated that both door gaskets
needs replacement so accordingly he took the money and
indicated that he would come and replace the same. This
happend on March 1, 2015. Though he came back and
replaced freezer door gasket but replacement of main door
gasket is still PENDING. When we call up call centre,
they keep on telling us that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Godrej does not value their customers
Address: | West Bengal |
Godrej Customercare does not care about their customers or value their time. I have been given a commitment that Godrej service engineer would attend to my call today for which I took a leave from my office and also paid the full amount of service charge by cash. But at 6:30pm , I was told by the so-called help line that my call wouldn't be attended today. It seems I made a mistake in purchasing Godrej products .Godrej takes care of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Godrej Smartcare Recent Comments
- Fridge
Very poor service of godrej care. Fridge was...2 - Godrej does not value their customers
Godrej Customercare does not care about their...2