Neon Broadband
1.1
Submit a Complaint
18
COMPLAINTS

Neon Broadband Complaints & Reviews

Address:Level 20 ,We Work ,NEON STAR GROUP ,Oberoi Commercz 2, Western Express Highway Westin Premises, Goregaon, Mumbai, Maharashtra 400063
Website:neonbroadband.in

Hey,

My name is Urvashi Sharma and I am graphic designer

I worked for Chirag Vedang agency he gave projects of social media ads and logo design .It's been more den 5 months i haven't received payment of ₹24, 050 whenever I ask for money he always give me reason of not having funds or he'll give me in 15 days but its been more den 5months
Now he had blocked me from everywhere and he's vanished. Now...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Level 20 ,We Work ,NEON STAR GROUP ,Oberoi Commercz 2, Western Express Highway Westin Premises, Goregaon, Mumbai, Maharashtra 400063
Website:neonbroadband.in

Hey,

My name is Urvashi Sharma and I am graphic designer

I worked for Chirag Vedang agency he gave projects of social media ads and logo design .It's been more den 5 months i haven't received payment of ₹24, 050 whenever I ask for money he always give me reason of not having funds or he'll give me in 15 days but its been more den 5months
Now he had blocked me from everywhere and he's vanished. Now...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Kelkar
from Mumbai, Maharashtra
Jun 6, 2022
Oct 8, 2022
This thread was updated on Oct 8, 2022
Report
Copy

Appeal to the concerned authorities to take action against Neon Broadband:

Resp. Sir / Ma'am
This is Mr. Vinay Kelkar a Computer Teacher at Jamnalal Bajaj Seva Trust. Tardeo, Mumbai Central. My Home address is as below...

1702/60B, Nakshatra Heights, New MHADA Towers,
CSR Complex, Opp. Ekta Nagar, Charkop Kandivali Link Road,
Kandivali West, Mumbai 400067
Mob: [protected]

I wanted an internet Wi-Fi connection at our above-mentioned premises for home and...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay Kelkar
from Mumbai, Maharashtra
May 25, 2022
Report
Copy

Want my money back

Resp. Sir
This is Mr. Vinay Kelkar a Computer Teacher at Jamnalal Bajaj Seva Trust. Tardeo, Mumbai Central. My Home address is as below...

1702/60B, Nakshatra Heights, New MHADA Towers,
CSR Complex, Opp. Ekta Nagar, Charkop Kandivali Link Road,
Kandivali West, Mumbai 400067
Mob: [protected]

I wanted internet Wi-Fi connection at our above-mentioned premises for home and online lectures...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ut123
from Mumbai, Maharashtra
May 7, 2022
Report
Copy

Fraud ISP not refunding my payment

They ask for full payment before connection so I gave them around 5800INR. Firstly they said that In my building they have there service. So i paid full amount. After that they were not able to provide the connection. So i ask for refund. They said in 60 days you will get the refund.. But now its around more than 90 days. They are just ignoring me.. Saying that they will give tomorrow.. There legal team guy Javed is on leave and other excuses....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Fake ISP Mr chirag vegda he promise to help to get input from neon broadband but afterwords I know he is fake ISP he does not have dot liscene and telling everybody I am ISP.. Chirag vegda has taken so much money around 2.3 lakhs and not returning money and changed the number and home and we will also have a screenshot of transaction I'd number

Plz stay away he is fraud...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Phalnikar
Report
Copy

Internet connectivity and speed.

Neon Broadband is unable to resolve my complaint since past one month. I have opted for 50 mbps yearly plan which worked fine for first 3 months. but since February internet is constantly down. it's either extremely slow with speeds falling as low as less than 1 mbps or just disconnected
Every week having conversations with Mr Chirag who is the owner of this company and taking repeated follow ups, the issue remains unresolved with...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirbhay S919
Report
Copy

They are not refunding my amount

Address:Neon Broadband Kandivali West
Website:www.neonbroadband.in

I gave them 1 year full payment 4000 rs on 22nd Oct 20 and after so many issues I stopped their connection on 3rd March 21 and asked them to refund my remaining amount. After few days they don't respond to calls, They read messages on whatsapp but don't respond to them.
They promised 30mbps and I’m getting 1mbps....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kaushalparikh
from Pune, Maharashtra
Report
Copy

Service issue

Address:Mumbai City, Maharashtra, 400067

This service provider has the worst service ever. I gave 1 year payment at start trusting them that they will be no issue regarding the same but it is 3 or 4 months now my plan was of 10mbps but it has never been up to the mark except nights or some bluemoon days.
I always get 2 mbps or less and there is dns issue most of the time.
i m tired of it and my worst experience ever...
i called MR.chirag from neon like always...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayjadav
from Bengaluru, Karnataka
Report
Copy

Fraud

Address:Mumbai City, Maharashtra, 401107

I took internet service from neon broadband in 2014 and paid full year payment.. i moved to different location and returned router and closed my account, they promised that you will get rest of the refund in 2-3 months. its been 1 year and keep following with them but there not giving my refund back... i have copy of emails, chats on whatsapp etc where they keep promising that you will get refund.

I would say dont take internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haem Roy
from Delhi, Delhi
Report
Copy

No service, false product, refusal to redress

Address:400067
Website:No website

I signed up for Neon Broadband's Internet Plans a few months ago. Since the first month, the internet would give trouble. It started with a 'wire issue' and they changed the wire. Then a router issue, server issue, and what not. I do not get internet almost every weekend (I am most home at night and on weekends only).

I have complained at least 50 times to both the sales person who services and the so called owner. However,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smita dholakia
from Mumbai, Maharashtra
Report
Copy

wifi not working since last 2 months

Address:Mumbai City, Maharashtra

since last two months wifi is not working, everyday i call them to solve problem, but they didnot. I have paid full 1 year subscription in advance in December 14. Now chiragbhai blocked my phone number so i am not able to c all him. and if i call on any other number he refuse to talk to me. Now i dont want to continue anymore, i want my money back. so please help me to solve this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spdubey73
Report
Copy

Neon Broadband Fraud

Address:Mumbai City, Maharashtra

Hi, I am a neon broadband consumer since last couple of months however this provider does have any proper service. I am complaining since last one month and I am keeping all email chain with me, And this is what I am getting after paying these guys, After one month I am getting no response except a arrogance response all the time. I am approaching all public forums to just make aware people to avoid such providers because in our...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jyotsna Jawahar
from Mumbai, Maharashtra
Report
Copy

false commitments in regards to the speed and money taken in advance

Address:Mumbai City, Maharashtra

Its been a months time since i have taken this neon broadband connection at Mhada, kandivali west. I was given 15 gb plan of 10 mbps but in actual the speed is 0.15mbpsdownload and 0.32 mbps upload. The operator has also taken 6 month advance charge. I have been chasing the operator to look into the matter in regards to the speed but everytime i get a response that some upgradation is goig on. Now the operator has stopped answering my calls.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Ambudkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection

Address:Mumbai City, Maharashtra

Hi All, Im Ashwin Ambudkar. I got Neon Broadband connection for 1 mbps 1.5 months back from this company. I have paid them six months advance payment. From past 15-20 days I have been getting speed of 0.08, 0.20 mbps speed. When I call up their officer Mr. Dhiraj, he always say he cannot come right now he is out. I have marked atleast 7 emails back to back to Mr.Chirag. But everything is vain. Now these people are not listening...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
caggarwal1505
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Internet Service for Days Together, Refusal to refund

Address:Mumbai City, Maharashtra

Hi,

I am a resident of Kandiwali (W) and have taken Broadband services fron Neon Broadband (a local BB provider). The proprietor is Mr. Chirag. I took the BB almost a year ago and it would not be an exaggeration to say that of the amost 12 months the Internet would have been non functional for at least 40 days. My Internet again has been down for 4 days now, but to my dismay Mr. Chirag believes that it ok tio take so many days...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
haresh_ahir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Internet service

Address:Maharashtra

Hello,

I had applied for broadband connection (Incuding WIFI device) with NEON Broadband on 28th November 2010. Marketing person from company came and collected the money on the same day(entire year money they charge for connection). Connection was promised to me within 3 to 4 working days, however connection never happened till 20th October that too after 'n' no of follow-up and phone calls. WIFI router is still...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vinod Macwan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regaridng Internet Connection and Refund

Res Sir
This is Mr. Vinod Macwan from Words Infocom Pvt Limited. Our office address is as below...

Ground and First Floor
Silver Sarita
Near Vinay Nagar
Off. Mira Bhayander Road
Mira Road (E)
Thane - 401107
Tel:[protected]
Mob: [protected]

We wanted internet Wi-Fi connection at our above mentioned premises for office use. For that we have contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
55 Comments
Report
Copy

Neon Broadband Recent Comments