PVR Complaints & Reviews

PVR cinemas in not providing physical tickets from counter, whenever we but tickets they ask for mobile number and say tickets will be sent to your mobile only, in case of not providing number they request another customer to give their contact number for someone else ticket.

Going digital is an option and PVR is making it mandatory.

In this case all my visit to cinema is recorded in companies data....

After completing the movie booking pvr previlage points not getting credited in to the account....

Hi,

I had booked a wrong date 03/02/2023 ticket by mistake instead of 04/02/2023. On contacting the support to help me cancel/reschedule ticket, i was told it is not allowed.

Agreed that it is my mistake, but there should be some leniency to the customer and either I should be allowed to reschedule or cancel it. My Rs 2638 gone waste just without reason. Even airlines allow cancelation/change of tickets. br...

Miss behaviour and very poor staff...

Hi, I tried booking ticket on PVR on 20/1/2023 for THUNIVU movie 9:40 pm for 5 members. An amount of 655 was deducted but no tickets was booked. The amount was not credited back. Pls have the amount refunded...

I paid for my movie tickets booked in PVR but the ticket is not booked
Transaction I'd:[protected]
Mobile number:[protected]
Email:[protected]@gmail.com...

Hi myself Akshay, I had booked movie tickets for Avatar 2 (3D) in pvr-Orion uptown mall @10-45am show on 28/12/2022. During interval I went to get some food (Hot dog, 2 veggie pizzas and 1 regular marinda). Amount was around 990rs I had asked for the bill, she said it's not working I'll give later.
I waited for 10 mins to get my food, still I didn't get my bill copy. She said it's not working.
But whoever was in line behind...

I had booked tickets for Latthi the movie on December 25th, 2022, and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money which is ₹363.72 it got debited from my account yet there was no confirmation from side of PVR about the ticket neither my amount has been not refunded. Please look into it....

PVR bhopal staff didn’t let me take my bag inside even though it only had a sweater in it and was rude during the whole bag checkin process like customers are crazy for bringing a bag to the theatre...

I am not getting my Pvr privilege points for my recent purchases through PVR. But I am getting text messages that it is being updated. Neither I have received any points in App nor I have received any vouchers. All my points are being lost. Please look into the matter...

This advertisement is the worst I have ever scene. People come to pvr to enjoy and refresh their mood and you guys show this gore graphics that tells us not to smoke. This is not at all good.
This ad make the mood worse. No one wants to watch these kind of ads when they come to watch entertainment. You can also give this message of not smoking without using these graphics....

Do initiate the amount as soon as possible...

I have booked the tickets in pvr icon hitech city

Money got deducted but ticket not booked

Spent
Card no. XX5817
INR 565.34
[protected]:42:58
PVR LIMITED

Please refund my amount...

11th September.
Movie- Brahmastra Theatre - PVR: City One Mall, Pimpri.
I was stopped from carrying chips inside the theatre in PVR City One Mall Pimpri. I Understand its against law to stop someone from carrying Outside food into the theatre premises and inside the movies screens. The Manager kept insisting upon not carrying anything inside even after i showed him the law.
I request the consumer care to quickly take...

I booked movie ticket from pvr app for the cinema brahmastra on 10th september 2022 at lulu mall kochi, Kerala.
The app mentioned to give privilege points for the ticket but I didn't get the points.

I have attached the screenshot of the ticket details below
Afzal A
[protected]@gmail.com...

I booked 5 recliners tickets of movie bhramasrta, and it never appeared in the ' previous booking section' and also my pvr privilege points didn't increased at all....

PVR is not providing any option to cancel ticket

Booking Date - 09 Sep 2022
Show Date - 10 Sep 2022
Booking id - WFSQ5B3...

I applied my gift card previously and it was showing invalid so i entered it today for checking whether it is working or not but once i entered the gift card code it automatically booked the ticket without any confirmation and when i contacted the customer support agent and asked that can i get 100% refund instead of 75% so the agent said that they can't provide a 100% refund instead of saying that refund is not applicable on gift cards and...

I booked 4 tickets of bhramastra movie on 9th sept sho time:9.10pm at ovr cinema prayagraj. But due and unavoidble issue i have ti cancel the tickets but there is no option show in the app. Pleease resolve this.

loaction: pvr prayagraj
show time: 9.10 pm
seats: M 8, 9, 10, 11(PRIME)...

Last day i went to watch laal singh chadda with some of my friends and we had the worst time of our lives at PVR Uniworld Downtown mall, New Town, Kolkata
I'll list out the complaints
1.The discrepancy in the price of ticket shown in book my show app and the price of ticket at the counter left us in a lot of trouble. At the counter the ticket which was worth 79Rs in book my show was being sold at 179Rs(including a combo) and...

Dear team,
I am from Vijayawada city, andhrapradesh we went to movie with my family on 09/08/2022 we did transaction through gpay qr but it seems processing status as payment so we paid amount of rs-708 after 09/08/2022 payment process was done successfully went to pvr mall in Vijayawada kept screen shot to manager also till now I didn't get any response such a LAME SERVICE even I am also manager in leading reputed private sector...

Hi Team,

I wanted to logged a complaint as purchased the ticket of movie "Laal singh Chaddha" First day first show but due to my work schedule, had to change the time to next show however could not do it due to the site wasn't able to access my be due to multiple access issues of the site at that time as it's a movie release day.

Hence, with request of exception I went to Lodha PVR at Dombivali (E), at the...

Prices on pvr food are so high dat even if we want to eat something less we cannot, we pay so much for ticket n pvr cenima makes money out of food triple the rate or even more.. All over bangalore prcies are high Popcorn.pepsi dey r many wich prices are triple or.more seriously it should lookd in to it....

The pvr fnb gave me worst popcorn, my daughter started vomiting, cheese popcorn was expire, they charged me 350 rupees, i want my amount back in my pqytm account otherwise i am.going to sue you...

I have booked 6 tickets of 777 charlie 30 june at top but i didnt recieve priviledge points...

I was booking a ticket the process was smooth but at the end after the amount was debited it showed bad transaction

Name of Bank - Bank of Baroda
Account number - [protected]
Transaction id - S272098
Date- 06/07/2022
Time- 21:34
Method of payment NetBanking...

I had booked 4 tickets for vikram movie . the ticktes were not booked but the amount has been debited, i still haven't received the refund . expecting a refund as soon as possible from pvr...

I was booking tickets for vikram movie date 06th June 2022, sear f18, f19, f20.

I choose mode of payment as upi and paid using Google pay.

Money is debited but in the app it was loading and it exited.

Kindly help me with the refund.

I have booked the same seats again with bookmyshow.. I wish I did not use prv app.

Thanks,
Kumaragurunaathan...

I have paid the amount, but did not receive the ticket generated on this. Amount was paid using UPI...

I Book tickets on pvr cinemas app.money debited but tickets not booked...