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COMPLAINTS

PVR Complaints & Reviews

Website:www.pvrcinemas.com

I paid 1600rs for my tickets for PTD IN SEOUL live viewing and got the sms from bank saying the money was debited, still didnt receive any tickets fr4om pvr's end...
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Kanhaiya1ishanvi
from Gorakhpur, Uttar Pradesh
Mar 7, 2022
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Forcefully gives us combo pack

Address:Gotakhpur pvr

I am a regular customer of pvr gorakhpur, your associate name Asutosh forcefully generate a ticket with combo and charge 100 extra against ticket, when we denied then they misbehave with us.
Please talk once with your manager regarding this....
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A
Atuld164
Mar 3, 2022
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Movie tickets

I tried to book batman movie tickets for 4tg march money deducted but tickets not generated...
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S
Sameer1298
Feb 26, 2022
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Movie Tickets booking issue

I booked 5 tickets for valimai through PVR Cinemas on 25/02/2022, the amount got debited from my bank account but in PVR Cinemas app it shows the transaction failed and the ticket was not booked. This makes me to book the ticket once again since the seat is available that i previously booked. In the second it went through all the way and the tickets were booked. I received a message which shows, that i will receive the amount for the unsuccessful...
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C
Chubbycookie
from Bengaluru, Karnataka
Feb 20, 2022
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Tickets of movie

I booked tickets through pvr app by paying payment through cred my amount is deducted but I dint get any confirmation from pvr app.. date of movie is 20 th feb 2022 amount is 830rs movie name spiderman...
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T
tanu rathi
Dec 29, 2021
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Tickets issue

Address:Raipur

The executor didn't let us know the exact seats they said only the highest pay and cheapest were availabe but when entered the entire hall was empty and when we asked why? They asked us to move to the closest row which we booked because the main ddle range wasn't available. Having a conversation he denied the fact that he told us that there were seats available of the middle range. When we request them to move us to the any other seats because...
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Prakash991199
from Kolkata, West Bengal
Dec 28, 2021
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Forcefully made to change the seat

Address:KOLKATA

I had booked a ticket for a movie at Avni Mall, Kolkata, that I was so eager to watch. Before the movie started, one staff came and asked us to shift to some other place just because one family had to be accommodated together. We didn’t want to but had to do that because he was very persistent. This made my whole experience awful as the view was not that good....
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Aditya__Raj
from Ranchi, Jharkhand
Dec 28, 2021
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Tickets Cancellation and Refund

I booked the tickets on 28th Dec but due to some change in plans it is imperitive that I cancel the tickets but I did not get any options for refund or cancel the tickets on the PVR App...
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Priyashrini
from Chennai, Tamil Nadu
Dec 26, 2021
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Maintenance and crowd control is unsatisfactory

1. The AC in the movie hall was unbearable from the start till end of the movie. Worst part is, there was no staff found to complaint about it. It was extremely cold to all o[censored]s watching the movie, especially to the elders, we literally had to leave the hall twice in between movies in order to escape the coldness and get some warmth outside in the corridor. Before pvr took over Sathyam and Spi Cinemas, they used to display a number before...
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S
smith59
Dec 22, 2021
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Refund issue

I have paid an amount ot 1400 at VR Mall banglore, via scanning through phonepe application, but the scanning time was over and the payment was done from my side. The emoloyee their didnt give us the tickets, and he said that it will refund within 3 days, now 12 days has passed, and didnt received my refund. My registered mobile number is [protected]. I am attaching the payment proof for your reference....
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T
Tejarani
Dec 18, 2021
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Food court

Address:Itpl
Website:Phone pay

I paid twice a money but till now I don't get refund...
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V
vrkun
Dec 1, 2021
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Voucher

Address:PVR Dehradun

I received a Voucher, after raising my complaint here on this platform on Nov 27 (pls check the previous complaint for reference from the records of the acc I have here with you) about not receiving Free Popcorn Voucher even after buying the ticket after enrollment But that Voucher is of no use. It's a Invalid voucher I am being provided.

I am attaching a SS of the same as a proof. First it shows not applicable, secondly it...
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Saniyashaikh1786
from Mumbai, Maharashtra
Nov 28, 2021
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No refund recieved for the ticket cancelation

I did not recieve my refund amount for the tickets i cancelled
Please help me get me my payment

Booking ID: WF8SJ56...
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A
akshay bhole
from JALGAON, Maharashtra
Nov 7, 2021
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Privilege points

Address:plot no 5
Website:www.pvrcinemas.com

Privilege points are not credited since jan 2021...
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S
swekchasingh21
Oct 31, 2021
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Pre covid products , beverages served

Address:Mira road

Went and saw a movie, water served was of 2019 . Weird taste and expired...
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N
Nav Dugal
from Mumbai, Maharashtra
Oct 31, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Cricket match telecast oct 24 palladium mall PVR CINEMA

Address:lower parel

1) missed toss, , , match was not telecast on time as the movie hadn't finished in audi 6

2) When I booked they only had auditorium 6...later they opened booking for auditorium 5...those people didn't have trouble getting seat on time

3) lot of misinformation communicated to me that food wouldn't be allowed inside

4) people were sitting next to each other...no social distancing and no mask
br...
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M
Mani de Villiers
Oct 10, 2021
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I didn't get my privilege points in pvr

Address:Redhills , chennai
Website:Pvr.in

I booked 7 tickets worth of 1500 rs for doctor movie, but i didn't get my privilege points from pvr. Why?...
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G
gurtej590
from Greater Noida, Uttar Pradesh
Oct 7, 2021
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Tickets Not Received

I Gurtej Singh ([protected]@gmail.com ) booked three tickets on 4th of October for PVR Ansal Plaza Greater Noida for 6:30 show of Qismat 2 from PVR Official Website through Patym wallet gateway bearing transaction id: [protected] and order id: ANSA[protected]
I kindly need my refund of Rs- 480.18 0n my account back
my payment got deducted tickets were not generated....
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Address:#13, 5th cross, Marathi Extension, Gayathri Nagar, Bangalore 560021
Website:PVR tickets booking app

Hi I'm Shobha from Bangalore, just few minutes back I have downloaded the PVR app to book tickets for thalaivi movie once payment mode comes I have updated my debit card details and paid 467.72/- online and tickets are not booked inserted of confirmation of ticked system poped message saying something went wrong sit and relax will fixed it... Weather my tickets are booked or not to whom I should contact or should I meet manager of LVR GT...
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I booked 2 tickets on 17th March 2021at pvr moosarambagh, hyderabad. Amount deducted from my account. But no booking confirmation is received.
I need a refund...
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Padma Lhamo
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charge extra

Address:Chandigarh, Punjab

I booked the 6:15 show for shush mangal zyaada saavdhaan on 24th feb, 2020 at chandigarh pvr wanted. I reached late and was in a hurry. I bought 3 tickets and the charge was rs. 165. But i was charged rs. 350 for each ticket and was given the reason that due to some promotional reason we are charged extra. Since we were in a hurry we did not question much because we were already late. I think he charge us for some combo because he gave us...
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pratik mhaske
Feb 21, 2022
This thread was updated on Feb 21, 2022
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cctv camera inside audi

While watching movie in pvr kolhapur green light was constantly blinking. Some sort of light was coming from it. It was looking like a cctv camera. So my question is, is camera installed inside the movie hall in pcr. Was it a cctv camera if yes you should have informed about cctv survillence inside the hall. Do we have privacy inside the movie hall or not?...
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abhinash2805@gmaim
from Hyderabad, Telangana
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they missed my helmet

Address:Punjagutta, Hyderabad, Andhra Pradesh, 500038

I went movie on 15/02/2020 in pvr. I booked 7:30pm show. I deposited my helmet in deposite counter but, when i went to take my helmet. They replied to me that they given my helmet to other person. They said to me to wait for 10 minutes and they took almost 45 minutes after then in the end they said to me sorry and asked me time for one day. I really didn't understand the service quality of pvr. My helmet cost was approximate ₹1500. I really...
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Tushara Aakash
from Hyderabad, Telangana
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food products

With refresh to my movie experience yesterday, i had bought raw pressery juice which is worth of inr 90 and i had bought it for mrp 240 which is almost 3 times more than the actual price of the product. Why are these people charging us so much, and moreover we can't bring our food to too which is also not fair. This happened in pvr cinemas sujana mall, hyderabad. Please take action as soon as possible because they are charging teh amae way...
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Address:Sec 2/D,Street-01, Bokaro, Jharkhand, 827001

Hi team,

Yesterday (18/01/2020) my wife with other family members went for a movie at pvr, bokaro (Jharkhand).

There the ticket window person told her,
It was compulsory to take food coupons along with the movie ticket or else the ticket will not be issued.
This incident also happened with me in the month of november (2019), but i neglected it, and booked the tickets through app, but now its too...
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T
Tush.Vij
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mistakenly booked for wrong date

Hi, i have mistakenly booked the tickets under order id wmrh2k4 for 17th jan 2020 instead of 18th jan 2020.

Request you to please help on the same. The e-mail id is [protected]@gmail.com

I have enclosed the message received from pvr:
Dear tushar, your ticket has been generated and sent to your email id for chhapaak (Hindi) (With english subtitle) (2d) on fri, 17 jan, 2020 17:20 hrs, at pvr pacific delhi...
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priyasinghvee
from Hyderabad, Telangana
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price tickets hike in hyderabad

Address:Rangareddy, Andhra Pradesh, 500030
Website:www.pvrcinemas.com

For the past few weeks i have noticed that the prices of the tickets have gone up in hyderabad by 30-40%. I am not entirely sure as to why the government is allowing this to happen. The public is clearly unaware about this and no prior notice has been given. The public can not be taken for a fool. Somebody has to look into this matter as we cannot simply take law in our own hands....
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SUd is dude
from Pune, Maharashtra
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staff not responding

Address:411006

I tried to call pvr manager since 2 days back but no one is responding to my phone calls. I am into admin related job and i have been asked to get quotation for an event we planned for coming wednesday. I got a number of mr vinod kumar mali who spoke to me and assured me that i will get the quotation in time. Today (13/1/2020) now since morning i m calling him but no one is responding. This is really disguising...
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V
Vinokanagaviji
from Vallam, Tamil Nadu
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am complaining about pvr voucher code not redeemed

Hi today i tried to book a ticket in pvr cinems redhills. I had 2 voucher amounting 50rs each. I applied 2code got redemption of 100 after i tried to make payment via phonepe transaction got failed. And i tried again all my voucher code erased. This happenes to me twice this year. Kindly help me with this give my vouchers back i attached a screenshot of my voucher code...
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Every time i go for a movie in pvr i pay huge amounts of money for the movie i want to watch.
They have an advertisement of more than 30 minutes. It’s very distracting to kids to focus till end of movie and very unnecessary.
Besides it’s a huge violation of my rights as a consumer
Evidence:
Growels 101
Pvr show timed at 7:45 pm
They showed advertisements to a house full crowd till 8:12 pm...
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