PVR Complaints & Reviews

It is really sad that, pvr is making common people to buy a 500 ml water bottle for inr 60.
Popcorn and other snacks prices are like reached sky already.
I don't understand what is logic behind such a hike in prices and where that looted money goes.
People are scared to watch movies also in theatres because of food courts. Stop looting in the name of entertainment. Shame on your greedy business tactics pvr....

I went to the pvr icon theatre at vr mall in chennai. To see the checks chivantha vaanam movie. Especially for a r raman music i went to see that movie. But total disappointment volume is very low in this theatre. If they did not even increase after 1 month also people who love sound effects please don't go to this theatre. It's no value for money. Total waste. I am chennaite effect in metropolitan city like this is insult for chennai. I...

Went to a pvr icon movie (Andhadhun) yesterday (10 october 2018) at versova, andheri west. Was asked to put all the food items in a bag and keep it outside at the counter.

When asked about the new ruling of the court which allows the food to be carried, the reply i got was that they will not allow the food to be carried in.

Please look into the issue since it is not the first time i have faced this issue at...

The movie charge is rupees 120 to 150 rupees and they charge one large popcorn 420 rupees. Lodge a complain and file the case on them in pvr orion mall bangalore and vaishnavi sapphire mall pvr and mantri mall. Ticket price is 200 snacks are not allowed from outside why is it this rule is it school or college. Why do we need to purchase the food inside. No food is less than 400....

Today i went to buy tickets from pvr box office in kota. The ticket cost was around rupees but the person asked me for more money as he said that it is compulsory to buy a food combo worth 200 rupees. When i said i dont want to buy it he said that it is compulsory to buy the combo.
Thus pvr are making consumers to buy services that consumers do not want and are earning money from unfair means. Government should take strict action...

Hi sir i want to cancel my pvr tickets for tomorrow if possible & get the refund of the ticket as the pvr is rejecting to do so & i think thats not fare if sone one wants to cancel ticket then it should be possible soo please kindly look into this..
I have booked 1 ticket in
(Treasure island) race 3 on sun, 17june, 2018 10:30 hrs, at pvr treasure island (Audi 1), 1 seat (S): prime - s11. Total amount-rs 175.60, booking...

Dear pvr team

By mistake i have booked tickets for jun 01 2018 instead of jun 03 2018 for 1.30 show at pvr arena mall, the booking was done through bookmyshow, booking id is - wjzf2bw
Tried calling the customer care of bookmyshow, howeve they said the theatre doesn't give the preference, tried customer care for pvr but no answer post the language selection option
Theatre: pvr arena mall, doddanekundi, mahadevapura,...

I booked online tickets with pvr on 17th may 2018 and the money was debited from my account but booking was cancelled terming bad transaction and again i booked on 18th may and once again the money was debited and tickets not booked and third time i booked today, 24.05.2018 and again the money was debited and tickets not booked. The service rendered by pvr is very poor and the money debited is still not reimbursed almost 7 days. Pvr has to...

I have been trying to book ticketa for rangastalam which is releasing on friday bt the tickets were blocked and when i came to the thetare pvr forum mall hyderabad the staff over here are very lazy and bouncers as well they are not even responding just they are giveing tickets to thwir relatives and known persond if you have cc fottage kindly chexk that...

I had booked 2 movie tickets online for the movie raid, show timing 1055am, 18.03.2018, seat no m9, m10, audi 03. Booking id wjdwrst. Pvr phoenix, lucknow.
I had booked prime tickets for comfort and a pleasant movie time. But to my surprise the seats used to give jerk whenever a person sitting on that row seat used to move. Moreover the upholstery on seats were damp smelling.

It spoilt my day and had a very unpleasant...

The book my show app had the advance booking option in PVR PANVEL, for 10:15 show but did not have that option when i went to buy it personally!! The app is charging me 25 rupees extra which for 4 ticketa became 100 rupees. I thought of saving it and found it i was wrong!!. They are doing it on purpose!! What should i do and where should i complain about such malpractise....

Hi,

What is happening in cinema hall. Apart from prices of movie and parking being exorbitant, what was too shocking and alarming was the cost of popcorn. Popcorn being charged at 100, 200 and 300 rupees.

The actual cost of these pack of popcorn shd be not more than 5 rupees. Even after considering the various other costs involved, they can charge at 20 rupees, or 30 rupees, but y more than 300% of the cost....

Hi,

I got a PVR gift card from my employer and I tried to book 2 movie tickets at http://www.pvrcinemas.com. The balance of Rs 500 was deducted from my gift card and there was a message 'BOOKING FAILURE'. I made this transaction on 30-May-2013 (as I remember).

The total amount to be paid was around Rs 577 out of which Rs 500 was adjusted with the Gift Card and remaining balance of Rs 77 had to be paid...

I have tried to book online movie ticket twice, both the time amount of Rs.1120 has been deducted from my account and both the time I am unable to book the tickets.

Total amount has been deducted from my account is Rs 2240 -/ without aving any movie tickets.

Please advise me till when my amount will be credited back to my accout

email me: [protected]@gmail.com...

I have booked online ticket (thru PVR official site)of "jab tak hai jaan' for 15th nov, 14:20 show(5 tickets) at MBD Mall,Jalandhar and I have used my Hdfc netbanking for the same.Though Rs 987 have been debited from my a/c yet I have not received any confirmation of my tickets.
Moreover the customer care no. [protected] and corporate office no.[protected] are not responding.
I actually wanted to know the process...

No Option for Ticket Cancellation in PVR Cinemas:
I have booked two tickets with burger cost Rs.497 on[protected]. I thought[protected] is tomorrow. I found[protected] is today and logged into PVR Site to cancel the ticket but there is no option to cancel the ticket. My 497 Rs. is gone for PVR pocke without using it.


Regards,
Naresh...

Respected Sir/madam
On July 12th 2012, around morning 8:20am, i was trying to book 5 movie tickets to Eega (telugu) movie, I provided all information regarding my HDFC credit card. Amount deducted from my card, but booking failed. Even i raised complaints through but still didn't get the money back ( ref num PVR:[protected] ).

please provide the solution .
I provided following details while bookingbr...

PVR services are pathetic period , In mumbai there is no customer care number. The number given is a dummy , nobody picks it up and we the customer get picked for 340 bucks with no web confirmation of seats or movie details but the money is deducted, why? because a reputed theatre company like PVR can't afford customer care. Quite funny for a 250 crore company. Atleast if you guys have some pride and dignity at PVR refund the money atleast...

Hi

I was trying to book tickets of Bol Bachan for today .. July 07,2012. I have done all the formalities .. secure payment also done
Then a page was appearing stating "transactions related .... do not back & refresh the page" ... in the interim i got a sms from HDFC bank .. payment of 330/- got debited from my account ... but my ticket wasnt booked .

Please check this immediately and get...

I made an online booking on pvrcinemas.com and the payment was deducted from my internet banking for Rs. 467/- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either.

They have no information about customer support other than an email address [protected]@pvrcinemas.com. Calling their number in...

Last Sunday we went to Juhu PVR for Don 2 3D movie. We were a group of 8 and as we entered all o[censored]s were given a 3D glass each. However, a friend of mine came late and he was not given 3D glasses by the staff...and he just rushed inside. The 3d glasses were so pathetic that all o[censored]s saw the movie without 3D glasses. after the movie the staff would not let my friend go out unless he submitted the 3D glass. But how on earth could he return...

i was trying to book ticket online on 11/08/2011 for the movie rowthiram .ticket was not booked but amount has been deducted on my sbi account 5times.each time they have deducted 300rs.so totally they have charged 1500rs.my sbi account number is [protected].

[protected] avenes india pvt ltd m ---- amount has been deducted from this

please issue the refund .....

contact number [protected]
preethi......

I tried to book 4 tickets each of rs 195,on 01/06/2011 for the film
KUNG FU Panda 2(3d),through the website pvrcinemas.com, however money
was deducted but the tickets were not booked.the
website stated that the money will be refunded with in 2 or 3 working
days.Its been a week since i have been waiting for the refund.I even mailed them but they did'nt reply..the payment details are as follows,

Rs....

Sir,

This has not been refunded till now.


Out of the following two transaction, one was unsuccessful, kindly check it as soon as possible.


18/11/2010 E-Shopping through Avenues Ref No:7353819 DR INR 660.00
18/11/2010 E-Shopping through Avenues Ref No:7353788 DR INR 660.00

Actually I was booking the movie tickets, at the first attempt I...

Dear Sir/Madam,

Though it has been one week since my account was debited from account, I am yet to credit of the wrong deduction.
Regards,
Srinivas
[protected]
Please do not print this email unless it is absolutely necessary. Spread environmental awareness.
From: Srinivas
Sent: Monday, October 18, 2010 12:43 PM
To: '[protected]@pvrcinemas.com'
Cc: '[protected]@pvrcinemas.com';...

Hi PVR has a very very poor website which give wrong result sometimes. I tried to book only two tickets, it took 520 rupees and also i selected only two seats, but your dirty site booked ticket for 10 tickets and took 2600 rupees. Don't even know how did it happen. The remaining 8 seats it detected automatically, it is really very very pathetic. Can you give me the solution for this what to do?.. Even i was trying to contact PVR customer...

I booked Saket PVR ticket on December 25, 2009 twice through my POS ATM (SBI Account No. [protected]) but failed to get tickets any time. However, on both the occasions the money Rs 590+ 590 was deducted from my account and even after the lapse of several months, the wrongly deducted money was not returned to my account so far. It is surprising that even after closure of 2009-10 balance sheets, all excess or wrongly money could not be pinpointed...

I posted a complaint at PVR Case ID: CAS-25111-XQG8GG. Even though they promised me compensation by giving out vouchers. I never received them at my address. I had sent them an email with the complete address.

Now PVR claims that the issue is already resolved and they have closed the case as resolved.

No vouchers have been received and they have stopped responding to my emails.

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