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Reliance Infocom

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Reliance Infocom Complaints & Reviews

Reliance Infocom - Wrongly deduction of subscription amount of Rs.30/- per month during last one year.

Dear Sir,
Form more than last one year Reliance Infocom has been deducted money form my account in the name of subscription for caller tune on every month of Rs. 30/- per month.My mobile no. is 9331883101.
you are requested to look into the matter and do the need full soon.

Thnaks & Regards

Goutam De
Complaint comments Read comments [8] Complaint category Mobile Service Providers


 ashokpgknair on Oct 25, 2012
I have recently ported my reliance CDMA connecton to a reliance GSM connection, the mobile phone set that I use is Nokia Asha 200.
I am finding the network connection very bad, in my home area in east Delhi it is impossible to communicate from an indoor location.
Even in Central Delhi like Lodhi Road, the reception is very bad even in open buildings and on outdoor locaitons, the reception is with an eco.
It appears that reliance GSM network service is very very bad. I have to now port the number to another service provider, which can only be done after 90 days. Its...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Reliance Infocom - GSM GPRS unfair billing

I, had subscribed for Reliance GPRS 299 unlimited browsing and unlimited download plan on March 4, 2010 & started using internet on my Apple iphone. I was shocked to see my bill now where in Rs 1400+ and 299 have been billed towards GPRS Charges as well as unlimited GPRS plan. I contacted the customer care for waiver of these 1400/- as i have subscribed to unlimited plans. Reliance customer care informed me that since apple Iphone has not been registered in the Reliance Phone database, so they will treat apple iphone as a computer and hence will continue to charge me GPRS charges even with unlimited...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Reliance Infocom - Cheating in the name of Caller Tunes

 Syed Ariff
My Reliance Mobile number is 9362747082 (Life scheme with Life Time Jadhu Pack). There were excess charges deducted from my Mobile account. When I asked the Reliance Operator, she informed me that I selected Caller Tunes on 01 May 2009 and therefore the excess charges were deducted from my Mobile account. I told her that I never selected Caller Tunes and I am the only person using this Mobile Phone. She refused to accept this and refused to cancel the Caller Tune charges. When I went through the Internet, I found that Reliance Infocom is doing the same deductions to several other Customers also....
Complaint comments Read comments [6]

Reliance Infocom - activation

 himanshu78 on May 31, 2012
Myself shikha srivastva , I would like to inform you that after place the request for new post paid connection through internet your executive Mr.Sachin(Mob:-09336645777) come to my residence on date 28th may and collect the all necessary document and security amount ` 250/-(cash) and give me the new post paid Mobile No-07499985121 and he said me , the connection activate as same day before mid night and receipt against security deposit send by you at your e-mail within 2-3 hour.
Today when I check the connection and e-mail id I surprised neither my connections...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

Reliance Infocom - Money deduction without knowledge

 praveenyahoo on Mar 4, 2013
My name is Praveen,my mobile no is 9019638384 and I am a reliance infocom customer since 3.5years.On 28/2/2013 I had a balance of Rs 243 and on 1/3/2013 it says u do not have sufficient amount to do this call. On the same day I contacted customer care center in Mangalore where they gave me a reply saying system down you need to call the customer care executive.
After that it was like hell I spoke to around 7 to 8 people since then everybody says application down even after calling for more than 30 hrs.then on Saturday 2nd march one customer care executive lodged my complaint and gave me...
Complaint comments Read comments [4]

Reliance Infocom - Wrong Deduction from Prepaid 9304475128

Please note that our rim prepaid 9304475128 has become a burden as random deductions are done from prepaid balance for last 5-- 6 months.Don't give excuses as usage of RWorld etc.or it should be proved with evidence. Our other contacts are,& 9470194951 . Please look into the problem....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Reliance Infocom - sim card registration failed

 intekhab alam ansari
I am residing at Mumbai n my Business is in Vapi.My GSM no 08000381566 registration failed on 23/01/2010.i visited four to five times at my near by Reliance web world at Sion,she told me that GSM card is not available right now come day she gave me same reply,third day same,its sound that awkward that the web world dont have the GSM stock and opposite of that web world there is a Reliance gallery there they have sufficient GSM stock.after a weak.One executive told me that it cant be done.the reason she gave me that your card will be replaced at Vapi from were you have purchased it.I...
Complaint comments Read comments [4] Complaint category Telecommunications

Reliance Infocom - 3rd class service provider

 Mr. A.K. Arora
Dear Sir,

Undersign purchased one Data Card of Reliance on dt. 17th Nov. 2007 vide receipt no. 2334589255, and data card no. 9336789900 which I wanted to access on my Laptop of Sony Vaio No. TZ17 GN/B supporting Windows Vista which I personally carried to your Reliance web World situated at Kapoorthala, Lucknow and told clearly to Mr. Shafiq, your Sales Person related to card dept., that with this data card I shall be working on this Laptop and he did not inform us anything that this data card will not respond to Windows Vista.

Right from the first day of my purchase...
Complaint comments Read comments [4]

Reliance Infocom - Horrible customer service!

 Nandeeshwar Kalyankar
I am software Engineer working in pune, Maharastra (India).

I am staying in M.G.Road which is a heart of the city. Near by my apartment Reliance office also is there. One day person came to our flat and given reliance internet connection advertisement paper. In that one they mentioned contact person name as Kiran Kumar (cell No:9325346318). So i made a call to him later and asked for Reliance Broad Band connection details and opted for 320Kbps Bandwidth unlimited internet connection. For that one Rs.999/- per month. After two days he sent one of his subordinate, his name is Dixit(cell...
Complaint comments Read comments [4]

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